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HELP - Site completely died / template broken


rspkm

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1 minute ago, jgrove said:

Nope, they just said there was an outage, I though I had done something wrong. Sorry they didn't give me any other details.

No worries. I just tried to contact them too and I'm 448th in the queue! Looks like a few people are having the same issue.

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1 minute ago, bijouxcreative said:

No worries. I just tried to contact them too and I'm 448th in the queue! Looks like a few people are having the same issue.

I was 3 in the queue, I hope the hashtag I added to my site footer didn't bring it down 😐

Edited by jgrove
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I was having the same issue, I contacted the live SS chat and this was their response:

Thanks for your patience here while I had a look. I can confirm this is due to an issue on our end. Our engineers are aware of connectivity issues impacting some Squarespace sites and we hope to have a fix in place soon. Apologies for any inconvenience caused, and thank you for your patience.

They also confirmed the site/template should be back to normal when their issue is fixed, and they are working to get it fixed asap

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