SigneKronholm Posted August 29, 2021 Share Posted August 29, 2021 Site URL: http://plastfabrikken.dk I am at the moment creating a new website for a company I work for. Det domain has earlier been associated with a squarespace site, but was deleted many years ago. The domain provider has also deleted the link to the site. But when I am trying to connect the domain to a new Squarespace site it says, that it can't connect. Can anyone help me with what to do? Link to comment
creedon Posted August 29, 2021 Share Posted August 29, 2021 Obviously the first option, is not an option. The second option I'm guessing is not available because SS thinks the domain is already associated with a site. Do you have access to the old site? If so then you'd want to see if you can turn off domain transfer lock. If that is not an option then you will need to Contact Customer Support. Find my contributions useful? Please like, upvote, mark my answer as the best ( solution ), and see my profile. Thanks for your support! I am a Squarespace ( and other technological things ) consultant open for new projects. Link to comment
SigneKronholm Posted August 30, 2021 Author Share Posted August 30, 2021 Thanks! I am now contacting customer support. Link to comment
creedon Posted August 30, 2021 Share Posted August 30, 2021 Let us know how it goes. Find my contributions useful? Please like, upvote, mark my answer as the best ( solution ), and see my profile. Thanks for your support! I am a Squarespace ( and other technological things ) consultant open for new projects. Link to comment
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