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Memberspace to Squarespace Member Areas


amritanan

Question

Hi,

I'm helping a client move from Memberspace to Squarespace Member Areas because they want to have everything on the same platform. I'm having a bit of trouble trying to figure out how the memberships can be transferred. 

I believe canceling the Memberspace account will not affect any recurring payment plans set up by her current subscribers as long as we use the same payment processor. However, we would have to have them sign up again to be members on Squarespace Member Areas (for free this time) because Member Areas doesn't have any import - is that correct?

Has anyone done this before? How did you manage the sign-up process on SQSP? We would have to keep it free for existing members (who already have the payments set up on the payment processing platform) but paid for anyone new?

Thanks in advance for any insights!

Edited by amritanan
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3 answers to this question

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As far as I know, there is no import. It seems to be emphatic. All members must signup themselves. Ugh. As for payments, it holds that the members will have to go through that process again, and will have to be cancelled on Memberspace. That is just my presumption.

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@amritanan yes, you would need the members to sign up for Squarespace Members Areas - there is currently no way to import them. You can set up a coupon code for them to use so that their membership is "free" on Squarespace. Just be sure the discount is set to be applied to all subscription or membership fee renewal payments, including the first payment.

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On 8/24/2021 at 10:56 AM, christyprice said:

@amritanan yes, you would need the members to sign up for Squarespace Members Areas - there is currently no way to import them. You can set up a coupon code for them to use so that their membership is "free" on Squarespace. Just be sure the discount is set to be applied to all subscription or membership fee renewal payments, including the first payment.

Thanks! However, my client decided to stick with Memberspace because they didn't want to take the risk of losing clients during the switch 😞

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