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Contact Form Sending Duplications

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Hi, I have a client that I designed a website for and they are finding submissions from their contact form is being sent twice to the company email. Does anyone know if there is a way to fix this? Tried contracting Squarespace direct but haven't had a response.

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Posted

Have you double checked to see if the storage option for the form looks OK? You might try clearing the setting and put it in again.

Is the storage option a straight email address or are you sending out for post processing via Google Drive, Mailchimp or Zapier?

It this double email happening for all submissions or just some?

Find my contributions useful? Please like, upvote, mark my answer as the best ( solution ), and see my profile. Thanks for your support! I am a Squarespace ( and other technological things ) consultant open for new projects.

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