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Privacy concerns regarding newsletter service from a client...


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Hi, 

My client expressed concern migrating contacts into Squarespace (or any newsletter provider or CRM for that matter). 

Honestly, I never considered that using Squarespace to store emails on a list could be a privacy concern. The client currently uses Gmail to send newsletters to their list, and seems pretty adamant that no one can have their contacts. 

Can anyone offer insight into this situation? I looked up privacy policy stuff for Squarespace and found one official document, but very little explaining how it compares to other services. I don't know much about this stuff so it feels like reading Greek!

Thanks,

Lily

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20 minutes ago, lilyrothrock said:

My client expressed concern migrating contacts into Squarespace. Honestly, I never considered that using Squarespace to store emails on a list could be a privacy concern. Can anyone offer insight into this situation?

Compliance can get confusing very quickly but I'm not aware of any particular concerns with Squarespace (or their sub-processors) processing data in a compliant way.

There's a detailed Data Processing Addendum that you can read (or pass on to them) and, if either of you have questions, you should be able to get an answer by sending an email to privacy@squarespace.com.

 

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Hi! I'm Paul, an independent Squarespace Consultant since 2007 and founder of SF Digital, building the features that Squarespace didn't include. Our mini-extensions allow you to pick dates in any format, show prices in other currencies, take orders without payment or improve your cartI value honesty, integrity, transparency and respect . Links in my posts may refer to SF Digital products or may be affiliate links.

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