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Logo and site title keep disappearing

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This topic/help support ticket was posted in June 2020 and is now closed to comments.

On my client's site, I observed the site logo and/or site title disappear from the header at least 4 times over the last  month. I've re-added it each time but this is now the fifth time I've had to do so.

Why is this happening, SquareSpace?


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