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Custom E-mail "Customer Notifications"?


hasher22

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Site URL: https://www.onyxhive.com.au

Hey guys,

Is there any way of creating a new email Customer Notifications to customers?

I dont want to edit existing Customer Notifications like order and fulfilled but create a new template for example when an order is done and completed, a follow up email to rate my service/business through google maps and even offer follow up discounts etc.....

BTW it's not a campaign, this is a separate email notification to customers.

Thanks

Edited by hasher22
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Hey @hasher22! Sending a customer a notification after they have purchased a product is possible with Email Campaigns, specifically with automated campaigns. Automated campaigns are targeted emails you can send to people after they perform a specific action on your site. They're sometimes called "triggered sends," and you can program an automation to trigger after the customer has bought a product. We have a great guide here for reference:

https://support.squarespace.com/hc/en-us/articles/360002077567-Sending-automated-campaigns

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