hasher22 Posted July 5, 2021 Share Posted July 5, 2021 (edited) Site URL: https://www.onyxhive.com.au Hey guys, Is there any way of creating a new email Customer Notifications to customers? I dont want to edit existing Customer Notifications like order and fulfilled but create a new template for example when an order is done and completed, a follow up email to rate my service/business through google maps and even offer follow up discounts etc..... BTW it's not a campaign, this is a separate email notification to customers. Thanks Edited July 6, 2021 by hasher22 Link to comment
Solution Amaya_SQSP Posted July 16, 2021 Solution Share Posted July 16, 2021 Hey @hasher22! Sending a customer a notification after they have purchased a product is possible with Email Campaigns, specifically with automated campaigns. Automated campaigns are targeted emails you can send to people after they perform a specific action on your site. They're sometimes called "triggered sends," and you can program an automation to trigger after the customer has bought a product. We have a great guide here for reference:https://support.squarespace.com/hc/en-us/articles/360002077567-Sending-automated-campaigns Link to comment
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