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Please help. Product Image not showing when clicked on a Swatch.

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Posted

Site URL: https://marucadesign.com/shop/gogo

Hi,

My website (www.marucadesign.com) has custom coding but haven't had anything added or changed in the past 1.5yrs. Most of the custom coding is related to how swatches are displayed on the product pages. The way it should be working is when a customer clicks on a square swatch (https://marucadesign.com/shop/gogo), the displayed image on the left would change correspondingly. Also every bag thumbnails are now visible which were all hidden before.

As far as I know, this was all working as of last week but today we found out it's not working.

Does anyone know what's causing this to not work? Any help or guidance would be much appreciated.

Thanks so much in advance.

gogo.jpg

  • 2 weeks later...
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Posted
On 6/24/2021 at 10:27 AM, Dechen said:

Site URL: https://marucadesign.com/shop/gogo

Hi,

My website (www.marucadesign.com) has custom coding but haven't had anything added or changed in the past 1.5yrs. Most of the custom coding is related to how swatches are displayed on the product pages. The way it should be working is when a customer clicks on a square swatch (https://marucadesign.com/shop/gogo), the displayed image on the left would change correspondingly. Also every bag thumbnails are now visible which were all hidden before.

As far as I know, this was all working as of last week but today we found out it's not working.

Does anyone know what's causing this to not work? Any help or guidance would be much appreciated.

Thanks so much in advance.

gogo.jpg

I checked the swatches icon and it still functioning, did it work for you again?

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  • 4 weeks later...
Posted
On 7/4/2021 at 9:52 PM, bangank36 said:

I checked the swatches icon and it still functioning, did it work for you again?

Hi,

Weirdly, it was working the next day. Thanks so much for taking a look. I appreciate it!

Posted
On 6/24/2021 at 10:27 AM, Dechen said:

Site URL: https://marucadesign.com/shop/gogo

Hi,

My website (www.marucadesign.com) has custom coding but haven't had anything added or changed in the past 1.5yrs. Most of the custom coding is related to how swatches are displayed on the product pages. The way it should be working is when a customer clicks on a square swatch (https://marucadesign.com/shop/gogo), the displayed image on the left would change correspondingly. Also every bag thumbnails are now visible which were all hidden before.

As far as I know, this was all working as of last week but today we found out it's not working.

Does anyone know what's causing this to not work? Any help or guidance would be much appreciated.

Thanks so much in advance.

gogo.jpg

Found some other issues. Do you need help with these?

Site URL – https://marucadesign.com/

1. (Mobile – Footer) Align center social icons?

https://marucadesign.com/backpacks

marucadesign.com-01-min.png

2. (Mobile – Gift certificate) Scroll bar at the bottom of page.

https://marucadesign.com/shop/gift-certificate

marucadesign.com-02-min.png

3. (Mobile – Menu) There are 2 items About us.

https://marucadesign.com/

marucadesign.com-03-min.png

4. (Mobile – Look book) Page is long. Add button Back to top?

https://marucadesign.com/look-book

marucadesign.com-04-min.png

5. (Tablet – Contact us) Email is cut into 2 lines.

https://marucadesign.com/contact-us

marucadesign.com-05-min.png

6. (Tablet – Wholesale info) Email is cut into 2 lines.

https://marucadesign.com/wholesale-info

marucadesign.com-06-min.png

Email me if you have need any help (free, of course.). Answer within 24 hours. 
Or send to forum message

Contact Customer Care - Learn CSS - Buy me a coffee (thank you!)

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