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SquareSpace Member module VS 3-D Secure bank verification

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Hi all,

I'm trying to get some help here, after some mail with Square Space (very friendly), I feel like I'm at a dead end…

I’ve set up a website with the SquareSpace Member Area Module, everything is running well expect the 3-D Secure which is always showing 0 euros whatever the amount of the cart. (When I made a paiement, everything is ok in the admin panel of Squarespace and in Stripe.)

After getting in touch with Stripe support, they ask me to remove setup_intent in Square Space side, which seems to be impossible for Square Space support.

Does anyone have a suggestion? 

Thanks in advance, and sorry the my broken english… I try my best 🙂



Capture d’écran 2021-06-06 à 20.04.11.png

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This looks like a Squarespace or Stripe issue. I suggest you pursue Squarespace Customer Care for a resolution, as you cannot change any of the Stripe parameters yourself. Your English is great 🙂.

Let us know how you get on.

Hi! I'm Paul, an independent Squarespace Consultant since 2007 and founder of SF Digital, building the features that Squarespace didn't include. Our mini-extensions allow you to pick dates in any format, show prices in other currencies, take orders without payment or improve your cartI value honesty, integrity, transparency and respect . Links in my posts may refer to SF Digital products or may be affiliate links.

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