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Customer service doesnt get back to my site issues

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Hi @Hanz

If you haven't heard back from Customer Support yet, you should be soon. Response times depend on the number of incoming requests. 

If you would like real time support, I'd recommend starting a live chat. 

Squarespace offers live chat support in English on most weekdays, typically from 4am or 8am to 6pm ET. Hours may occasionally change based on demand as we work to help as many customers as we can. Check this help article for more specifics. 

The option to start a chat is at the bottom of every page in the Help Center. After you select a topic that best fits your question, click Live Chat. You can start the process directly at this link

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