Jump to content

Identifying custom code causing issue on website

Recommended Posts

Site URL: https://littleberrybutton.co.uk

I have a website with a lot of code and a couple of plugins added to it.

I have recently noticed in my store that some product images are not displaying in desktop view, but they are in mobile view.

I have been told custom code is causing this, and I want to know how to be able to identify what code (as there is a lot) without removing it all and adding back in to find the issue.

Is there a way to do this?

I am also very happy to outsource the work if any one can help.

Thank you,

Sophie

Link to comment

Hi Sophie

Beautiful site! 🙂

Can you point us towards some of the images that are not appearing?

About: SQSP User for 17 yrs. Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF Digital, building Squarespace Extensions to supercharge your commerce website. 
Content: Links in my posts may refer to SF Digital products or may be affiliate links.
If my advice helped, you can thank me by clicking one of the feedback emojis below. I love coffee too.

Link to comment

The 'Sync Product Variant Images' plugin appears to be hiding them. I can't be sure as I don't have access to your site, but it's definitely some JS in the code injection area, not CSS. 

You can temporarily remove the following line of code from Settings > Advanced > Code Injection to test this:   

<script src="/s/plugin-sync-product-variant-images.js"></script>

If the thumbnail images re-appear then I recommend you contact the plugin supplier to understand why.

 If this helps you, please click "Like" below  ⬇️

Edited by paul2009

About: SQSP User for 17 yrs. Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF Digital, building Squarespace Extensions to supercharge your commerce website. 
Content: Links in my posts may refer to SF Digital products or may be affiliate links.
If my advice helped, you can thank me by clicking one of the feedback emojis below. I love coffee too.

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

×
×
  • Create New...

Squarespace Webinars

Free online sessions where you’ll learn the basics and refine your Squarespace skills.

Hire a Designer

Stand out online with the help of an experienced designer or developer.