dglenn Posted June 8, 2021 Share Posted June 8, 2021 (edited) Site URL: https://www.caremeda.com/ When my page first loads the main navigation does this weird thing where the white text appears black and the button is green before the background image loads and the the navigation animates in again in its correct colors (white text, red button). This happens whenever a page loads - whether I refresh or when I navigate to another page. Has anyone seen this before? Any ideas on how to fix it? Edited June 8, 2021 by dglenn typos Link to comment
tuanphan Posted June 10, 2021 Share Posted June 10, 2021 Hi. You should contact Squarespace Customer Care for this problem. Email me if you have need any help (free, of course.). Answer within 24 hours. Or send to forum message How to: Setup Password & Share url - Insert Custom CSS - Page Header - Upload Custom Font - Upload File - Find Block ID - Contact Customer Care Link to comment
dglenn Posted June 10, 2021 Author Share Posted June 10, 2021 15 hours ago, tuanphan said: Hi. You should contact Squarespace Customer Care for this problem. Thanks for your reply. I'll give them a try. Link to comment
creedon Posted June 10, 2021 Share Posted June 10, 2021 (edited) I notice you have a number of rulesets that effect the header. I suggest turning off any such rulesets and see if the issue goes away. Of course keeping in mind that you've disabled any effects for the header so it won't look the same. What you are trying to get to is, are those rulesets involved in the issue. If so then it is not an SS issue but something that needs to be fixed in the CSS. Edited June 10, 2021 by creedon Find my contributions useful? Please like, upvote, mark my answer as the best ( solution ), and see my profile. Thanks for your support! I am a Squarespace ( and other technological things ) consultant open for new projects. Link to comment
creedon Posted June 10, 2021 Share Posted June 10, 2021 I looked a little deeper into the issue, go with @tuanphan's suggestion straight away. SS will most likely try to tell you that it's your CSS. I don't think it is. After disabling your custom CSS locally with Chrome DevTools I can still see the double load situation you describe. Find my contributions useful? Please like, upvote, mark my answer as the best ( solution ), and see my profile. Thanks for your support! I am a Squarespace ( and other technological things ) consultant open for new projects. Link to comment
dglenn Posted June 10, 2021 Author Share Posted June 10, 2021 13 minutes ago, creedon said: I looked a little deeper into the issue, go with @tuanphan's suggestion straight away. SS will most likely try to tell you that it's your CSS. I don't think it is. After disabling your custom CSS locally with Chrome DevTools I can still see the double load situation you describe. Thanks for your reply. Customer Service replied they couldn't help because I'm using some custom CSS. I completely deleted the custom CSS and I'm still having the same issue. I've left the custom CSS out temporarily and asked customer service to take another look. I'll keep you posted. creedon 1 Link to comment
dglenn Posted June 11, 2021 Author Share Posted June 11, 2021 After some back-and-forth with SS customer service (which was very responsive, helpful and friendly) they admitted the issue is on their end. They said they will try to address it in a future update. No timeline was given. So, no fix, but at least I know it wasn't my code. creedon 1 Link to comment
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment