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Shipping Insurance


Fowler

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Hi there, Ive been looking around in the forum and all over the website and I cant seem to find what Im looking for. If you use Shopify you are able to toggle on and off insurance for every purchase and it charges the customer. I cant seem to find this setting in Squarespace. I attached a screenshot of what Im talking about. Any info would be super helpful! Thanks!! 1132946059_ScreenShot2021-05-28at10_21_53AM.png.cd70369c1838f2535fddb9f65c71e073.png 

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  • 3 months later...

No it is still not something we were able to do. One work around I thought of is adding shipping insurance as a product and have different variations of that "product" to cover whats in the cart. That way they are paying for the insurance. But you would almost need it to come up as a pop up that someone would have to click through our X out that way they cant say "I didn't see it its not my fault" 

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  • 3 months later...

Still no work around to this other than what Fowler mentioned. I'm hoping square space will rectify this issue, especially with the new ability to buy postage directly through them.

Sellers NEED to be able to insure their packages, it's a complete oversight of their team to fail to implement the most basic features in a shipping service, like insurance, international postage, & updating the order status when labels are created or parcels hit the mail stream.

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