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Can't connect domain to squarespace

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Hi everyone, I need help.

I want to move my domain to another design. I have disconnected from the old design.

but when I want to connect to a new design, an error occurs like this:

image.png.adfe6bf58ef3f73e2825103857b89ff2.png

but actually Domain is not connected to any squarespace. this happened in two days.

how do i solve it?

Thanks before

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3 hours ago, derricksrandomviews said:

Does, or did, Squarespace host the domain?

I want to use a third-party domain
www.sekar.co.id

 

This domain is no longer connected to any squarespace, but the error still says it is still connected

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You have to log on to the third party domain service and change the name servers to squarespace from there. You can't change the name servers on the squarespace domain config panel. You will need to manage thru Solindo domain hosting provider.  This guide should help you:

https://support.squarespace.com/hc/en-us/articles/205812378-Connecting-a-domain-to-your-Squarespace-site

Edited by derricksrandomviews
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30 minutes ago, derricksrandomviews said:

You have to log on to the third party domain service and change the name servers to squarespace from there you can't change the name servers on the squarespace domain config panel. You will need to manage thru Solindo domain hosting provider.  This guide should help you:

https://support.squarespace.com/hc/en-us/articles/205812378-Connecting-a-domain-to-your-Squarespace-site

okay, I'll try this step. I hope this step can be successful. thank you for the help

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