Guest Posted May 20, 2021 Share Posted May 20, 2021 Hi everyone, I need help. I want to move my domain to another design. I have disconnected from the old design. but when I want to connect to a new design, an error occurs like this: but actually Domain is not connected to any squarespace. this happened in two days. how do i solve it? Thanks before Link to comment
derricksrandomviews Posted May 21, 2021 Share Posted May 21, 2021 Does, or did, Squarespace host the domain? Link to comment
Guest Posted May 21, 2021 Share Posted May 21, 2021 3 hours ago, derricksrandomviews said: Does, or did, Squarespace host the domain? I want to use a third-party domain www.sekar.co.id This domain is no longer connected to any squarespace, but the error still says it is still connected Link to comment
derricksrandomviews Posted May 21, 2021 Share Posted May 21, 2021 (edited) You have to log on to the third party domain service and change the name servers to squarespace from there. You can't change the name servers on the squarespace domain config panel. You will need to manage thru Solindo domain hosting provider. This guide should help you: https://support.squarespace.com/hc/en-us/articles/205812378-Connecting-a-domain-to-your-Squarespace-site Edited May 21, 2021 by derricksrandomviews Link to comment
Guest Posted May 21, 2021 Share Posted May 21, 2021 30 minutes ago, derricksrandomviews said: You have to log on to the third party domain service and change the name servers to squarespace from there you can't change the name servers on the squarespace domain config panel. You will need to manage thru Solindo domain hosting provider. This guide should help you: https://support.squarespace.com/hc/en-us/articles/205812378-Connecting-a-domain-to-your-Squarespace-site okay, I'll try this step. I hope this step can be successful. thank you for the help Link to comment
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