darrylv Posted May 12, 2021 Share Posted May 12, 2021 Site URL: http://darrylvance.com Hello, I have an author client I created a site for on a Squarespace domain to sell his book. At this point it is still in the build mode, but a lot of the design is in place. The client now wants to change the title of the book, and so the website. He has bought another Squarespace domain with the new title. My question is, can I duplicate the content on the old site onto the new one without having to re-build it? Thanks so much for any help. Link to comment
Solution Susana_SQSP Posted May 13, 2021 Solution Share Posted May 13, 2021 Hi @darrylv, It's indeed possible to duplicate a site from the Account Dashboard. This Squarespace help article goes into more detail on how to go about that: Duplicating a site For any further questions you might have about this, please reach out to Squarespace Customer Support for personalized assistance. Link to comment
darrylv Posted May 13, 2021 Author Share Posted May 13, 2021 Hi Susana, Thanks for your quick response. It appears that I will have to duplicate the site as a free trial and then upgrade it to a paid account. I (or rather, my client) already has a paid account that he would like to duplicate his old site to. Might there be a way to either transfer directly to his new paid account or upgrade the free site directly to the new paid account? Susana_SQSP 1 Link to comment
Susana_SQSP Posted May 17, 2021 Share Posted May 17, 2021 Hey @darrylv, You are very welcome! 🙂 The duplicated site indeed starts in a free trial that would need to be upgraded to paid service. At moment, there isn't a way to transfer subscriptions between sites, so the process will always encompass canceling the old site, upgrading the new duplicated site to paid service and moving any eventual custom domain(s) over to the new site. If the old site is under an annual subscription, you can fill out a refund form after you have canceled it. Depending on the amount of time left in the subscription, you may be eligible for a prorated refund. Please, contact Customer Support for personalized assistance on the best way to go about this and/or any follow-up questions. Link to comment
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