Jump to content

Third Party Domain DNS updated but Squarespace can't connect

Recommended Posts

  • Susana_SQSP changed the title to Third Party Domain DNS updated but Squarespace can't connect
  • Replies 1
  • Views 653
  • Created
  • Last Reply

Hi @hasher22

After you've adjusted your domain DNS settings on your domain provider interface to have the domain pointing to Squarespace, it can take between 24 and 72 hours for your domain to be fully working due to the propagation time of the domain records across the Internet. Due to that, the records could take up to 72 hours to show in green in the DNS settings panel of your site as well. 

To make sure that the correct DNS setup is in place, you should also check if your domain nameservers are set to your domain provider's default values.

Feel free to reach out to Squarespace Customer Care for any further assistance you might need with troubleshooting your domain connection. 


Link to comment


This topic is now archived and is closed to further replies.

  • Create New...

Squarespace Webinars

Free online sessions where you’ll learn the basics and refine your Squarespace skills.

Hire a Designer

Stand out online with the help of an experienced designer or developer.