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Third Party Domain DNS updated but Squarespace can't connect

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  • Susana_SQSP changed the title to Third Party Domain DNS updated but Squarespace can't connect
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Hi @hasher22

After you've adjusted your domain DNS settings on your domain provider interface to have the domain pointing to Squarespace, it can take between 24 and 72 hours for your domain to be fully working due to the propagation time of the domain records across the Internet. Due to that, the records could take up to 72 hours to show in green in the DNS settings panel of your site as well. 

To make sure that the correct DNS setup is in place, you should also check if your domain nameservers are set to your domain provider's default values.

Feel free to reach out to Squarespace Customer Care for any further assistance you might need with troubleshooting your domain connection. 


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