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How can I limit inventory of digital products?

Go to solution Solved by paul2009,

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  • Solution

Squarespace defines Digital products as files that the customer can download. For example, a PDF, JPEG or ZIP file. As electronic files can be downloaded an infinite number of times, you cannot change the stock level.

To manage the inventory of a product you must add the product as a Service product instead, and then manually send the digital product to the customer. 

About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥.
Work: I founded and run SF.DIGITAL, building Squarespace Extensions to supercharge your commerce website. 
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1 hour ago, JacquelineSweet said:

So it's impossible on SquareSpace to limit a digital product to just one inventory item?

Correct. See Before you begin in the Digital Products guide:

  • It's not possible to set the quantity or add variants for digital products.

About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥.
Work: I founded and run SF.DIGITAL, building Squarespace Extensions to supercharge your commerce website. 
Content: Views and opinions are my own. Links in my posts may refer to SF.DIGITAL products or may be affiliate links.
Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee is optional.

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  • 1 year later...

this is soooo annoying! i sell exclusive artworks for cd covers, the whole point of setting up the digital store was so it was frictionless and customers can get instant downloads, this needs to be addressed.

This is a dealbreaker for me unfortunately and im moving from squarespace to another platform after almost 5 years.

Edited by matikdesign
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  • 5 months later...
On 7/15/2022 at 8:37 PM, matikdesign said:

this is soooo annoying! i sell exclusive artworks for cd covers, the whole point of setting up the digital store was so it was frictionless and customers can get instant downloads, this needs to be addressed.

This is a dealbreaker for me unfortunately and im moving from squarespace to another platform after almost 5 years.

100% agree, SquareSpace makes it almost impossible to offer a limited number of subscriptions, does not offer customization for limits of digital products etc which is pretty standard and available in pretty much any other online retail platform.

I will also be leaving SquareSpace because of their inadequacies. 

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  • 1 year later...

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