Jump to content

Is there a way to customize the confirmation emails?

Recommended Posts

Is there a way to customize the confirmation emails for each specific product you sell? I am selling registrations and have unique links / information I want to include for each service. There doesn't seem to be an option to do this. Any ideas? 

Link to comment
4 hours ago, JessiH said:

Is there a way to customize the confirmation emails for each specific product you sell?

No, not yet. However, you can use Squarespace Campaigns to send an email based on the product purchased. 

About me: I'm Paul, a SQSP user for over 18 yrs and a Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL, providing high quality original extensions to supercharge your Squarespace website. 
Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links.
Forum advice is completely free. You can thank me by selecting a feedback emoji below. Buying a coffee is optional.

Book paid help with domains: Connect a GoDaddy domain. Connect a Squarespace Domain. Domain assistance

Link to comment
  • 4 months later...

Hey there JessiH,

While there isn't a way to customize order notification emails per product, you can customize the emails per product type. We have a great guide here for reference titled "Customer Email Notificationsthat you can check out. As Paul2009 mentioned, it is also possible to create automations for specific products with Squarespace Campaigns. Let us know if you have any further questions!

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

  • Create New...

Squarespace Webinars

Free online sessions where you’ll learn the basics and refine your Squarespace skills.

Hire a Designer

Stand out online with the help of an experienced designer or developer.