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I'm trying to put in a plugin on my website and it's not showing up. I reached out to Squarespace help and they said this: 

Thank you for your patience. I can see that the code is using iframe, and has been added to a Code Block. I can also confirm that your site is on a plan that supports Premium Code Block features, like iframe.

Please note that we here at Squarespace Customer Support are unable to offer assistance or troubleshooting for custom code modifications or additions due to their complex nature. In addition, custom code modifications may cause unwanted results when interacting with our platform, templates, or updates we release.

I am unsure what they are talking about and would love some help. 

I'll attach what is happening to the plugin when put on the website. 

Screen Shot 2021-04-26 at 9.47.19 AM.png

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6 hours ago, HistoricWyoming said:

I'm trying to put in a plugin on my website and it's not showing up. I reached out to Squarespace help and they said this: 

Thank you for your patience. I can see that the code is using iframe, and has been added to a Code Block. I can also confirm that your site is on a plan that supports Premium Code Block features, like iframe.

Please note that we here at Squarespace Customer Support are unable to offer assistance or troubleshooting for custom code modifications or additions due to their complex nature. In addition, custom code modifications may cause unwanted results when interacting with our platform, templates, or updates we release.

I am unsure what they are talking about and would love some help. 

I'll attach what is happening to the plugin when put on the website. 

Screen Shot 2021-04-26 at 9.47.19 AM.png

What is your site url?

BeyondSpace - Squarespace Website Developer

🖼️ Lightbox Studio (Enable Pinch/Zoom on lightbox)
🗓️ Delivery Date Picker (Squarespace Date picker form field)
💫 Gallery block 7.1 workaround
🥳 Sparkplugin Customisations Browsers (Browse +100 Spark plugin customisations)
🥳 Elfsight Template Browsers (Browse +1000 Elfsight widget Templates)

If you find my answer useful, let's leave a like or upvote so others with the same issue can find their solution. Thank you!

 

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