aquavacationrentals Posted April 16, 2021 Share Posted April 16, 2021 Site URL: https://aquavacationrentals.com Hello there why I get multiple submissions SOMETIMES in one email? If you go and check https://aquavacationrentals.com/reserve you will see my form that I created few years ago, why every SINGLE submission does not come instantaneously by it self rather that some times I get few forward it into one email? Link to comment
Solution paul2009 Posted April 16, 2021 Solution Share Posted April 16, 2021 It sounds like you have the 'conversation mode' enabled in your email inbox. As the form submissions have the same title and will come from the same (Squarespace) email address, your email client is treating them all as if they are from the same email thread. If you disable the conversation mode, they'll appear individually. The instructions to disable this will depend on your email provider and/or email application. If you're using Gmail in a browser, you can view the setting by following these steps: Click Settings in the top-right corner. Click See all settings. Scroll down to the Email Threading section. Uncheck the box for Conversation view. About Paul: Circle Community Leader who values honesty, transparency, respect and appreciation ♥.Work: Squarespace Expert and founder of SF Digital, a company dedicated to improving Squarespace websites by building the features Squarespace didn't include™. See our range of extensions for Squarespace to improve your store.Content: Links in my posts may refer to SF Digital products or may be affiliate links. Link to comment
aquavacationrentals Posted April 17, 2021 Author Share Posted April 17, 2021 Thanks Paul! will check! it was Conversation View:(sets whether emails of the same topic are grouped together) Conversation view on Conversation view off In another subject if possible, do you know other users of squarespace that they build AMAZING websites with this product(or there is a ? I always been curious about it. Link to comment
gfitzpatrick49 Posted May 5, 2021 Share Posted May 5, 2021 Ahh! Relief! Thank you! paul2009 1 Link to comment
devitapd Posted February 5 Share Posted February 5 hi Paul2009, Is there a way to make the subject from Squarespace unique to avoid the conversation issue in .gmail? the example being Re: Form Submission - Request Appointment would be changed to Re: Form Submission from <first name> <last name> - Request Appointment Link to comment
paul2009 Posted February 5 Share Posted February 5 7 hours ago, devitapd said: Is there a way to make the subject from Squarespace unique to avoid the conversation issue in .gmail? See this thread: About Paul: Circle Community Leader who values honesty, transparency, respect and appreciation ♥.Work: Squarespace Expert and founder of SF Digital, a company dedicated to improving Squarespace websites by building the features Squarespace didn't include™. See our range of extensions for Squarespace to improve your store.Content: Links in my posts may refer to SF Digital products or may be affiliate links. Link to comment
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