Jump to content

Error accessing My Library

Recommended Posts

Hi everyone, 

 

This has been happening since yesterday. I'm receiving an error message when accessing my library of photos/videos. I can upload new images but when I go to change it, I get this same message again. 

 

Does anyone know what is happening?

 

Thanks,

Jack

Screenshot 2021-04-15 at 10.00.47.png

Link to comment
1 hour ago, CreativeJC said:

I'm receiving an error message when accessing my library of photos/videos.

I recommend that you contact Squarespace Customer Care to report this. They will be able to access the backend of your site and investigate this. The forum community cannot do this.

However, I have checked on other sites and I don't currently have this issue.

About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥.
Work: I founded and run SF.DIGITAL, building Squarespace Extensions to supercharge your commerce website. 
Content: Views and opinions are my own. Links in my posts may refer to SF.DIGITAL products or may be affiliate links.
Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee is optional.

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

×
×
  • Create New...

Squarespace Webinars

Free online sessions where you’ll learn the basics and refine your Squarespace skills.

Hire a Designer

Stand out online with the help of an experienced designer or developer.