ElleryMJ Posted April 6, 2021 Share Posted April 6, 2021 Is this common? Is it down or is it on my end? Cannot find product link for block because of this error. Link to comment
ElleryMJ Posted April 7, 2021 Author Share Posted April 7, 2021 Can anyone please answer the question? Am I the only one experiencing this? Can a representative of Squarespace please offer assistance? Link to comment
jessicat93 Posted April 7, 2021 Share Posted April 7, 2021 This is also happening for me. I haven't been able to search for anything, when I try it tells me the service is unavailable. Link to comment
paul2009 Posted April 7, 2021 Share Posted April 7, 2021 Squarespace do not monitor this forum for support issues. You can contact them here. About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥. Work: I founded and run SF.DIGITAL, building Squarespace Extensions to supercharge your commerce website. Content: Views and opinions are my own. Links in my posts may refer to SF.DIGITAL products or may be affiliate links. Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee is optional. Link to comment
ElleryMJ Posted April 7, 2021 Author Share Posted April 7, 2021 okay, thanks... it's just when I did a search of the forums, I found where they acknowledged someone's comment a couple of years ago about this very thing, said they were aware of the issue, and were working to correct it... Guess I shouldn't have assumed they'd still be doing that. Link to comment
ElleryMJ Posted April 7, 2021 Author Share Posted April 7, 2021 1 hour ago, jessicat93 said: This is also happening for me. I haven't been able to search for anything, when I try it tells me the service is unavailable. Thanks, good to know I'm not alone in this. Link to comment
Featured Comment Susana_SQSP Posted April 8, 2021 Featured Comment Share Posted April 8, 2021 Hey everyone, Thank you for flagging this issue. We’ve noted this for our Design and Engineering teams to review, and they’ll use this feedback when implementing fixes and improvements in future releases. For now, I am closing this post; for any further questions regarding this issue, please reach out to the Customer Support team. @ElleryMJ, just wanted to reiterate that as @paul2009 mentioned and it is stated in the Forum Guidelines we don't actively track bug reports in this forum. Thanks! Link to comment
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