meganlovestodraw Posted April 5, 2021 Share Posted April 5, 2021 Site URL: http://www.meganlovestodraw.com/foodie-friday-shop So, I have a lot of items in my various shops and I'm using the new commerce editor. In the "advanced shipping" pop-up, I add all of the package dimensions for each variant, and save. When I re-open the item a second time, all of that data is gone. I add it again, save. Open it again, gone. I am not editing anything else about the listing when I'm experiencing this. Is this merely a glitch with the new interface? Is this a "ghost" situation where it APPEARS gone on my end, but it's actually fine? I don't want folks to abandon their carts because they can't choose a shipping option. Thanks for any help you might have, Megan Link to comment
paul2009 Posted April 5, 2021 Share Posted April 5, 2021 I'm not seeing this issue; it is saving fine for me. If you're still experiencing issues then I recommend you contact Squarespace Customer Care as there isn't anything the community can do to assist you with this. You can reach out to Customer Care here. If this helps you, please click "Like" below ⬇️ About: SQSP User for 17 yrs. Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF Digital, building Squarespace Extensions to supercharge your commerce website. Content: Links in my posts may refer to SF Digital products or may be affiliate links. If my advice helped, you can thank me by clicking one of the feedback emojis below. I love coffee too. Link to comment
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