GraceBoyneJewellers Posted March 29, 2021 Posted March 29, 2021 Hi, Please Help! I’m getting so desperate. I want to Edit the gallery content that I added on the page that I created and it is impossible. The options bar for Edit, Duplicate, move up arrow, move down arrow and delete is not showing or working properly. I tried doing editing this section in different browsers and devices include (laptop, iPad and android tablets) nothing is working. Screenshot is highlighted with red box where the issue is. See below. Thanks, Grace
ChrisAshoka Posted March 29, 2021 Posted March 29, 2021 Hi, I'm experiencing a similar issue with the editor. For me the options bar is present and functioning, but I'm unable to edit ANY content. If I try to select any text or photo, there's no response, it cannot be selected. All the photos and text are 'baked in' and un-selectable. I've restarted my browser (Safari) and laptop multiple times without success. Frustrating. Chris
GraceBoyneJewellers Posted March 31, 2021 Author Posted March 31, 2021 Yes, it’s very frustrating. It’s seems to be a bug from the version of square space 7.1. I am launching this website soon and I can’t remove or edit this section. ☹️ Below I attached a small video on how exactly the actual results occurs. CECC2A51-6D6D-4BC5-B8B2-B371C7555D2F.MOV
tuanphan Posted April 11, 2021 Posted April 11, 2021 On 3/31/2021 at 4:42 PM, GraceBoyneJewellers said: Yes, it’s very frustrating. It’s seems to be a bug from the version of square space 7.1. I am launching this website soon and I can’t remove or edit this section. ☹️ Below I attached a small video on how exactly the actual results occurs. CECC2A51-6D6D-4BC5-B8B2-B371C7555D2F.MOV Hi. Have you solved this yet? Email me if you have need any help (free, of course.). Answer within 24 hours. Or send to forum message Contact Customer Care - Learn CSS - Buy me a coffee (thank you!)
GraceBoyneJewellers Posted April 15, 2021 Author Posted April 15, 2021 it solved itself for a while, then now it's back again same issue happening. :(
Featured Comment Susana_SQSP Posted April 15, 2021 Featured Comment Posted April 15, 2021 Hey everyone, Thanks for posting about the issue you're experiencing while editing your site. Since this may involve some troubleshooting and be specific to only some set ups, please reach out to Squarespace Customer Support team directly for personalized assistance. With this, we will be closing this post.
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