Renexbx Posted March 24, 2021 Share Posted March 24, 2021 Site URL: https://www.stuartbarfoot.com Hi, I hope this is okay to post here as this section was closest to my issue: I recently transferred a domain from IONOS to squarespace, the process has been completed but I now have issues accessing the website. When I use my mac or iPhone when connected to my Wi-Fi I cannot open the website in any browser (Error message: Server not found). Once I disconnect the Wi-Fi the issue doesn't occur. On my work laptop which is windows I don't have any issues when connected to the Wi-Fi. I asked a friend to test it on their apple device connected to their Wi-Fi and again, the same problem. I don't really know where to start with solving this so any help is appreciated. Thanks Link to comment
paul2009 Posted March 24, 2021 Share Posted March 24, 2021 8 minutes ago, Renexbx said: I recently transferred a domain from IONOS to squarespace, the process has been completed but I now have issues accessing the website. When I use my mac or iPhone when connected to my Wi-Fi I cannot open the website in any browser Your site is up and working - I can access it. These issues are normal when transferring a domain. The old settings are still cached (remembered) on some devices and networks, where they have accessed the site using the old details recently. They do this to improve performance. The new details will 'propagate' over a period of time. Depending on the settings, this can take anything from 10 minutes to 72 hours. Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional. Would you like your customers to be able to mark their favourite products in your Squarespace store? Link to comment
Renexbx Posted March 24, 2021 Author Share Posted March 24, 2021 Thank you, I will try to have more patience and see if it will sort itself in the next few days. paul2009 1 Link to comment
DannYaga Posted December 5, 2022 Share Posted December 5, 2022 (edited) Try downloading your website over a cellular data network. If a cellular connection is unavailable, connect to a different Wi‑Fi network and download the website. If you are using a VPN (a virtual private network), check your VPN settings. Some apps and websites may block content from loading when the VPN connection is active. Try to perform as many of these basic steps as described in the Multitechverse and write if you were able to connect to Wi-Fi and open a website. I also recommend waiting a few days if you have just transferred a domain. Edited December 6, 2022 by DannYaga Link to comment
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