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Honeybook Contact form not showing up

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Site URL: https://www.jakeandkylee.com/

I copied and pasted the embed code for my Honeybook contact form on my contact page, but when you click on the contact page it doesn't show up. The contact form only shows up when I refresh the page. I have cleared my cache, tried in incogneto mode, tried on multiple devices and browsers, and it's the same on all of them. Could anyone help me with this?

I asked a Squarespace rep and they said it could have something to do with my custom CSS that I have. Not sure what it could be though

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I'm thinking Honeybook wanted you to use a code block and not an embed block for the code. Not sure on that as I just briefly looked at their instructions.

Also did you follow the step to turn off Ajax loading that Honeybook mentioned?

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6 hours ago, creedon said:

I'm thinking Honeybook wanted you to use a code block and not an embed block for the code. Not sure on that as I just briefly looked at their instructions.

Also did you follow the step to turn off Ajax loading that Honeybook mentioned?

When I disable ajax loading, it does seem to work, but then my the elements on my site overlap with the header like this:

 

Screen Shot 2021-03-23 at 10.30.27 PM.png

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  • 1 year later...
On 3/27/2022 at 8:40 AM, Robcv said:

Did you ever resolve the overlapping issue? I’m having that right now 

Can you share link to page where you have problem? We can take a look

Email me if you have need any help (free, of course.). Answer within 24 hours. 
Or send to forum message

How to: Setup Password & Share url Insert Custom CSS - Page Header - Upload Custom Font - Upload File - Find Block ID - Contact Customer Care

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