Loyalty Rewards Program

I am trying to find an loyalty rewards program that works with Squarespace even if its using Zapier as the "middle man".   I have a retail store and I'm wanting to consolidate my POS from Clover and Squarespace to just Squarespace using the Square reader.  Anyone know of a solution???

This is something I need too! Please let me know if you've found a solution! 

I am looking for the same!  I know that SQSP and Clover don't work together, but I'm wondering if anyone is saavy enough to create code to link the two?  I certainly am not! :-)

I've been begging SQSP for years to create a rewards program plug-in. No luck. They say they'll talk to the developers but we keep getting enhancements (i.e. Video elements) that arent as helpful as a rewards program.  Whoever can create a plug-in rewards program to SQSP will make a fortune since so many of us need it. Has everyone messaged SQSP about this need? They might listen more if we all keep reaching out. Fingers crossed!

23 minutes ago, Mrhodes said:

I've been begging SQSP for years to create a rewards program plug-in.

How would you want it to work?

All - I saw on another post that there's a website called Peach's Referral program. It seems to be the closest plug-in to a rewards program but I dont see that it rewards customers with points for purchasing. I'm in contact with the developer who started it and im hoping he'll consider adding on a "points for purchase" reward element to the software. If you see any other solutions, please post them.  https://peachs.co/squarespace-referral-program 

Just now, JamesDesign said:

How would you want it to work?

Thanks for asking! There's a program called LoyaltyLion and I'd like for it to work as closely to that as possible. We have an account with them that I've been paying (and not using) so I can find one that will mimic it for SQSP. Customers earn points in the following ways:  purchases (based on the point/$ ratio we decide), by creating an account, by visiting the website at some frequency, by referring a friend, reviewing a product, by inputting their info like birthdate (and getting points on their birthday), and also being able to give the customer points whenever (i.e.  if a shipment goes wrong, etc.). 

The marketing & data aspects we would love are: being able to customize the name of the rewards program, having customer tiers based on the total purchases (higher the tier, the more points they earn),  data creating lists of customers who are "win back" potential based on their purchase history and being able to email them personalized emails with codes to incentivize purchases, also being able to control when their points expire and being able to send incentive emails to get them to use their points. 

I know LoyaltyLion has an open API so if you know how to code and can create the plug-in for loyalty lion or something like it, I'm confident people (myself included) would buy it.  

35 minutes ago, JamesDesign said:

How would you want it to work?

One last thing that would be nice is to have it integrate with a POS system like Square since SQSP already integrates with that. We havent decided our POS system yet. Thanks!!

16 minutes ago, Mrhodes said:

Would be nice to integrate with a POS system like Square since SQSP already integrates with that

Just to avoid any confusion (for anyone reading this thread later), Squarespace can use Square's payments system - including Square hardware - to take POS payments in the US, but it uses the Squarespace Commerce app. It doesn't integrate with Square's POS system. That's entirely different. 

5 hours ago, paul2009 said:

Just to avoid any confusion (for anyone reading this thread later), Squarespace can use Square's payments system - including Square hardware - to take POS payments in the US, but it uses the Squarespace Commerce app. It doesn't integrate with Square's POS system. That's entirely different. 

Thanks for clarifying. It's discouraging to hear but appreciated for the clarification. 

On 6/17/2021 at 6:45 PM, Mrhodes said:

Thanks for asking! There's a program called LoyaltyLion and I'd like for it to work as closely to that as possible. We have an account with them that I've been paying (and not using) so I can find one that will mimic it for SQSP. Customers earn points in the following ways:  purchases (based on the point/$ ratio we decide), by creating an account, by visiting the website at some frequency, by referring a friend, reviewing a product, by inputting their info like birthdate (and getting points on their birthday), and also being able to give the customer points whenever (i.e.  if a shipment goes wrong, etc.). 

The marketing & data aspects we would love are: being able to customize the name of the rewards program, having customer tiers based on the total purchases (higher the tier, the more points they earn),  data creating lists of customers who are "win back" potential based on their purchase history and being able to email them personalized emails with codes to incentivize purchases, also being able to control when their points expire and being able to send incentive emails to get them to use their points. 

I know LoyaltyLion has an open API so if you know how to code and can create the plug-in for loyalty lion or something like it, I'm confident people (myself included) would buy it.  

Hi Mrhodes!

Our team is trying to develop such an app that you described! Can you please contact me to discuss the details? It would be great to hear your feedback on this topic!

On 6/17/2021 at 6:45 PM, Mrhodes said:

Thanks for asking! There's a program called LoyaltyLion and I'd like for it to work as closely to that as possible. We have an account with them that I've been paying (and not using) so I can find one that will mimic it for SQSP. Customers earn points in the following ways:  purchases (based on the point/$ ratio we decide), by creating an account, by visiting the website at some frequency, by referring a friend, reviewing a product, by inputting their info like birthdate (and getting points on their birthday), and also being able to give the customer points whenever (i.e.  if a shipment goes wrong, etc.). 

The marketing & data aspects we would love are: being able to customize the name of the rewards program, having customer tiers based on the total purchases (higher the tier, the more points they earn),  data creating lists of customers who are "win back" potential based on their purchase history and being able to email them personalized emails with codes to incentivize purchases, also being able to control when their points expire and being able to send incentive emails to get them to use their points. 

I know LoyaltyLion has an open API so if you know how to code and can create the plug-in for loyalty lion or something like it, I'm confident people (myself included) would buy it.  

I'm also looking for a solution for customer loyalty.

I'd like customers to be able to earn points through purchases and referrals and then redeem them for select items.

I am looking for a cutomer loyalty program that can be integrated with squarespace. 

@Offerwhere - thats great, but I'd want it to work within my site. i wouldn't want people to have to sign up for yet another app to access their points for my business.

@Offerwhere Thank you for posting about this. I appreciate your efforts to make a solution like this as it's the closest thing so far to a viable rewards program.     (Thanks for your question! @PineStreetCreative)

This might surprise you but Shopify offers a plugin called Loyalty Lion Rewards (a totally separate company) who has made their program integrated with Shopify so the customer doesn't know they're using Loyalty Lion. This was a huge draw as we were about to leave Squarespace for Shopify and had an account for Loyalty Lion for months.  Since I do know it's possible for the front end of the program to appear to be the Websites platform and the backend be Loyalty Lion(but through Shopify) or Offerwhere, is there anything your dev team can research to do or to work with Squarespace to make this seamless so our customers only have to share their info once and it appears to only be on our website? I can assure you that many of us will jump this if you can make it seamless for our customers. Thank you!

So I am looking for a rewards system to keep track of student "earnings" for selling fundraiser items. We wouldn't want it to be per sale on our website, but rather points we enter manually per student. For example if a student sells a $6 hoagie sandwich during a fundraiser (whether in person or online), they earn $1.25 per sandwich in "Charms Money". Is there any way to selectively do this with @Offerwhere ? We have a backlog of Charms we need to apply to students that need to be manually entered. Ideally we'd like a way for them to click a button and "redeem" their Charms money for use towards music related activity costs by sending a request for how many points they want to redeem towards said activity.

Alternatively if anyone knows of any not for profit remards point systems, please advise..., but iteally I'd like it to be tied to squarespace

@Offerwhere - recently started a trial of your app and struggling to see this integration on my actual website. Have placed trial orders and these points come through on the rewards portal but nothing comes in for customer to know the points they have received or can view them on the site. Could you let me know how we can get this set up? Really eager to offer a point offering to our customers and my clients but it isn't too clear on your site exactly how this works/displays to customers, would you be able to share a demo site please? Thanks 🙂

Yes, this! I am looking to switch back to SQSP from Shopify, but absolutely need this and the ability for rewards to integrate with product reviews.

Is there any update on this at this time? I would like to utilize a feature like this for my customers' websites. Integration with Squareup would be great or as a stand alone feature for online online - Please advise. 

Looking for this too - any ideas on Rewards / Loyalty points for customer purchases @paul2009? Any solutions would be great!

1 hour ago, sophieameliadesigns7 said:

any ideas on Rewards / Loyalty points for customer purchases

It's a request I hear often but this isn't technically possible on Squarespace.

Third party developers cannot create discounts or interact with the checkout so it requires Squarespace to either develop the feature themselves or develop a new API to allow us to build a solution.

Do consider making a feature request! To ensure it is seen by the right people at Squarespace, raise a ticket via Squarespace Customer Care.

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On 11/9/2022 at 11:23 PM, ellie said:

Yes, this! I am looking to switch back to SQSP from Shopify, but absolutely need this and the ability for rewards to integrate with product reviews.

Hi Ellie, I'd be interested to know why you want to move back to SQSP from Shopify -- we are considering moving in the opposite direction and it would be good to know the pros and cons. Thanks, Mary