Blog Article Comments Broken

Site URL: https://www.sailingtotem.com/blog

About three weeks ago my client's site stopped accepting comments on blog posts. Prior to that, people could comment freely. Nothing has changed on the back end. Now, when people try to comment, they are met with an error that says:

Authorization Denied:  You do not have enough permissions

Comments are critical in this community and SS is not providing any guidance. Does anyone have an idea on what needs to happen?

I will check it out. 

I didn't get an error, but I did get a white screen after logging in and submitting my comments. . I was  expecting a pop up to say your commerts are awaiting moderation. 

Looks like a code problem. Something is keeping the commets log on screen from coming up. 

Derrick, did you scroll up on that white screen?

Hi. Have you solved it yet? If no, have you tried contacting Squarespace Customer Care yet?

I am experiencing the same problem: https://www.firstexperienceproject.com/experiences/

Like realriver42 mentioned, scroll up to the top to see the error.

Also, no problem if anonymous comments are allowed.

On 4/1/2021 at 2:47 AM, aruther1 said:

I am experiencing the same problem: https://www.firstexperienceproject.com/experiences/

Like realriver42 mentioned, scroll up to the top to see the error.

Also, no problem if anonymous comments are allowed.

It looks fine here. Have you solved this yet?

Also I see button text is not align vertical. You can add margin-top: -10px;

.comment-btn:after {
    content: "Add Your Experience";
    text-indent: 0;
    display: block;
    line-height: initial;
    margin-top: -10px;
}

Having the same problem as well.

I'm having the same problem.  The ability to comment is critical to my website, without it the whole thing is pointless.  At first I saw a white screen.  Then I realized that if I scrolled up I can see this

Authorization Denied:  You do not have enough permissions

This error does NOT occur when I allow for anonymous comments.  

But now I am getting an error when I try to flag comments.  Sigh

Same issue here. Ambassadorgroup.com

This fixed it for me.

Allow Anonymous Comments 

In the Settings -> Blogging -> Comments -> Allow Anonymous Comments