realriver42 Posted March 22, 2021 Share Posted March 22, 2021 Site URL: https://www.sailingtotem.com/blog About three weeks ago my client's site stopped accepting comments on blog posts. Prior to that, people could comment freely. Nothing has changed on the back end. Now, when people try to comment, they are met with an error that says: /api/comment/CreateComment?crumb=BbdsH7Awe7SbY2NiMzFlNDdhM2JhYmE5N2U2MTEzN2Q4OTg4YTQ1 (JSON) Authorization Denied: You do not have enough permissions Comments are critical in this community and SS is not providing any guidance. Does anyone have an idea on what needs to happen? Link to comment
derricksrandomviews Posted March 22, 2021 Share Posted March 22, 2021 (edited) I will check it out. I didn't get an error, but I did get a white screen after logging in and submitting my comments. . I was expecting a pop up to say your commerts are awaiting moderation. Looks like a code problem. Something is keeping the commets log on screen from coming up. Edited March 22, 2021 by derricksrandomviews Link to comment
realriver42 Posted March 22, 2021 Author Share Posted March 22, 2021 Derrick, did you scroll up on that white screen? Link to comment
tuanphan Posted March 28, 2021 Share Posted March 28, 2021 Hi. Have you solved it yet? If no, have you tried contacting Squarespace Customer Care yet? Email me if you have need any help (free, of course.). Answer within 24 hours. Or send to forum message Contact Customer Care - Learn CSS - Buy me a coffee (thank you!) Link to comment
aruther1 Posted March 31, 2021 Share Posted March 31, 2021 I am experiencing the same problem: https://www.firstexperienceproject.com/experiences/ Like realriver42 mentioned, scroll up to the top to see the error. Also, no problem if anonymous comments are allowed. Link to comment
tuanphan Posted April 11, 2021 Share Posted April 11, 2021 On 4/1/2021 at 2:47 AM, aruther1 said: I am experiencing the same problem: https://www.firstexperienceproject.com/experiences/ Like realriver42 mentioned, scroll up to the top to see the error. Also, no problem if anonymous comments are allowed. It looks fine here. Have you solved this yet? Also I see button text is not align vertical. You can add margin-top: -10px; .comment-btn:after { content: "Add Your Experience"; text-indent: 0; display: block; line-height: initial; margin-top: -10px; } Email me if you have need any help (free, of course.). Answer within 24 hours. Or send to forum message Contact Customer Care - Learn CSS - Buy me a coffee (thank you!) Link to comment
jgrish14 Posted July 1, 2021 Share Posted July 1, 2021 Having the same problem as well. Link to comment
AnnWFoxPoint Posted July 10, 2021 Share Posted July 10, 2021 I'm having the same problem. The ability to comment is critical to my website, without it the whole thing is pointless. At first I saw a white screen. Then I realized that if I scrolled up I can see this /api/comment/CreateComment?crumb=BbyoifSjFq%2BINzExN2I1OWVkNTI1OTA3Zjk5MTZkYTYxMGY4MTZl (JSON) Authorization Denied: You do not have enough permissions Link to comment
AnnWFoxPoint Posted July 10, 2021 Share Posted July 10, 2021 (edited) This error does NOT occur when I allow for anonymous comments. But now I am getting an error when I try to flag comments. Sigh Edited July 10, 2021 by AnnWFoxPoint Additional information Link to comment
Guest Posted July 15, 2021 Share Posted July 15, 2021 Same issue here. Ambassadorgroup.com Link to comment
noahawaii Posted July 25, 2022 Share Posted July 25, 2022 This fixed it for me. Allow Anonymous Comments In the Settings -> Blogging -> Comments -> Allow Anonymous Comments Link to comment
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