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Thumbnail image doesnt show on Shop main page

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Hi all, 

I'm helping a friend build their site and this issue has slowed down the launch window for the website. In my friends shop each item has multiple images like this item:

887712894_ScreenShot2021-03-20at11_15_36AM.png.a77fc713ecd80597b208fb4303e6cc20.png

 For some reason the thumbnails of items on the main shop page show the second image in the item section like so: 

141185654_ScreenShot2021-03-20at11_15_48AM.png.562d4b24ce9e23a632f521e4db778039.png

 

This is a problem because I've uploaded a thumbnail in the option tab of each item but these uploaded thumbnail images never show:

250484133_ScreenShot2021-03-20at11_16_52AM.png.abeb18a3d8501db1993fb86986e61681.png

I'm beginning to get very frustrated and cant seem to figure out or find threads that solve this specific issue. I'm hoping someone can help so that I can get my friends website launched on time. Thank you in advanced!

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You’ve forgotten to include a working link to the page so that we can take a look. 

Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. 
Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links.
Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional.

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This is a new bug. See:

 

Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. 
Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links.
Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional.

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