boles Posted March 18, 2021 Share Posted March 18, 2021 Site URL: https://BolesBells.com Hi there -- The Hamburger Navigation links are not working on my website or blog in mobile view: https://Bolesbells.com https://Bolesbells.com/blog That menu used to work. Today, nothing happens when I touch it to expand the menu. Nothing changed. Not added. No special code or CSS involved, ever. Thanks! Author. Publisher. Producer. New York City.BolesBells.com | BolesBooks.com | BolesBlogs.comScriptProfessor.com | HumanMeme.com Link to comment
Solution ErikaT Posted March 18, 2021 Solution Share Posted March 18, 2021 Hi, I've just been talking to SS live chat , same issue on my 7.1 site: https://www.erikatanithphotography.co.uk/ It's a known issue they are currently investigating apparently. No timeframe for resolution as yet, but told me to keep an eye on: https://status.squarespace.com/ boles 1 Link to comment
boles Posted March 18, 2021 Author Share Posted March 18, 2021 Thanks for the help! I'm glad this is a system problem, because I knew I didn't touch my header setup in a week. The status page doesn't seem to indicate this is a problem being fixed. Author. Publisher. Producer. New York City.BolesBells.com | BolesBooks.com | BolesBlogs.comScriptProfessor.com | HumanMeme.com Link to comment
boles Posted March 18, 2021 Author Share Posted March 18, 2021 I'm so glad we're all having the same problem! I just happened to be checking something today in mobile view, and the menu didn't work. I checked on three computers and nine browsers, including the edit mobile view here. No go. Was a little shocking to realize how much a mobile site relies on such a simple feature -- otherwise, you're sort of stuck in space in the page on which you land! Author. Publisher. Producer. New York City.BolesBells.com | BolesBooks.com | BolesBlogs.comScriptProfessor.com | HumanMeme.com Link to comment
thatchrismiller Posted March 18, 2021 Share Posted March 18, 2021 Just thought I would add that we are experiencing this same thing on kawprairie.org. Originally thought it might have been some code injection, but I removed everything (including Custom CSS) and it's still broken. Was working yesterday. boles 1 Link to comment
boles Posted March 18, 2021 Author Share Posted March 18, 2021 Good to know! My site has been live for only a week now, and two weeks in development, so it's a pretty hardcore vanilla setup right now. I'm so glad they are aware of the problem. Author. Publisher. Producer. New York City.BolesBells.com | BolesBooks.com | BolesBlogs.comScriptProfessor.com | HumanMeme.com Link to comment
coolbeanie Posted March 18, 2021 Share Posted March 18, 2021 I'm having the same problem! It was working yesterday. I took out all the code injections as well and the mobile menu still doesn't work! The logo button still does in mobile view, but not the hamburger menu! boles 1 Link to comment
boles Posted March 18, 2021 Author Share Posted March 18, 2021 Just got this delivered in email! They're on it now: Author. Publisher. Producer. New York City.BolesBells.com | BolesBooks.com | BolesBlogs.comScriptProfessor.com | HumanMeme.com Link to comment
boles Posted March 18, 2021 Author Share Posted March 18, 2021 Hmm. Working now in mobile edit mode online with Squarespace, but not on an actual mobile browser. Author. Publisher. Producer. New York City.BolesBells.com | BolesBooks.com | BolesBlogs.comScriptProfessor.com | HumanMeme.com Link to comment
boles Posted March 18, 2021 Author Share Posted March 18, 2021 Now working again on a mobile device! Author. Publisher. Producer. New York City.BolesBells.com | BolesBooks.com | BolesBlogs.comScriptProfessor.com | HumanMeme.com Link to comment
ErikaT Posted March 18, 2021 Share Posted March 18, 2021 Working in squarespace for me but not mobiles. hopefully not long 🙂 boles 1 Link to comment
boles Posted March 18, 2021 Author Share Posted March 18, 2021 I'm sure it's just a server update propagation issue. It will hit your server in your part of the world soon, I'm sure. Author. Publisher. Producer. New York City.BolesBells.com | BolesBooks.com | BolesBlogs.comScriptProfessor.com | HumanMeme.com Link to comment
ErikaT Posted March 18, 2021 Share Posted March 18, 2021 I had to take my header code injection out, save it > confirmed it was then working. Put the code back in, saved it > and now its working again. 🙂 boles 1 Link to comment
boles Posted March 18, 2021 Author Share Posted March 18, 2021 Good for you! That's smart to force a save on a new function. That helps push an update to your site. Thanks for the quick help today! Author. Publisher. Producer. New York City.BolesBells.com | BolesBooks.com | BolesBlogs.comScriptProfessor.com | HumanMeme.com Link to comment
jaime920 Posted February 15, 2022 Share Posted February 15, 2022 I'm having a similar issue and have tried various fixes to no avail. Site is ibalancespa.com. Does anyone have any further suggetsions? Haven't heard back from Squarespace customer support. Link to comment
paul2009 Posted February 16, 2022 Share Posted February 16, 2022 18 hours ago, jaime920 said: I'm having a similar issue The earlier posts in this thread relate to an incident that occurred in March 2021 and was fixed the same day, so this is unlikely to be related. Can you be more specific about the issue you are experiencing today? Some screenshots may also help as everything was working when I briefly checked the site. Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional. 🤒 I'm currently in hospital and may not respond quickly to your posts. Link to comment
SilvanaB Posted April 30, 2022 Share Posted April 30, 2022 Hello I am also having this issue and not quite sure how to resolve this issue ! Link to comment
paul2009 Posted May 1, 2022 Share Posted May 1, 2022 8 hours ago, SilvanaB said: I am also having this issue Please provide more details about the issue you are experiencing, and include a working link to the site so that we can take a look. Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional. 🤒 I'm currently in hospital and may not respond quickly to your posts. Link to comment
pwinters Posted May 4, 2022 Share Posted May 4, 2022 Same, but it's not just on mobile. It also happens if you narrow an updated Chrome desktop browser to the breakpoint that moves the nav into a hamburger menu. https://agsaa.org/ Link to comment
pwinters Posted May 4, 2022 Share Posted May 4, 2022 For what it's worth, it's a z-index thing. Design > Custom CSS /* https://forum.squarespace.com/topic/190112-hamburger-nav-not-working-on-mobile/#comment-546867 */ #sidecarNav { z-index: 1 } Link to comment
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