TOMweb Posted March 17, 2021 Share Posted March 17, 2021 Hi all ! So I am creating blast email templates to send to my contact lists, where I choose a specific color for my section background (let's say, green). It looks great and all, but when someone receives it on their phone or tablet, and their dark mode is turned on, then the background color inverts and it looks really bad. Is there a way to force the background color on any devices? Thank you so much for the help! morgan_h, CoorlasArchitecture, jtoffic and 2 others 5 Link to comment
AmyMill Posted April 19, 2021 Share Posted April 19, 2021 Hi there, Did you ever find a solution this? I'm having the same problem and can't seem to find a clear answer. Thanks so much! Link to comment
TOMweb Posted April 23, 2021 Author Share Posted April 23, 2021 No I haven't found a solution... It seems like they haven't worked around that problem yet. Link to comment
CoorlasArchitecture Posted February 17, 2022 Share Posted February 17, 2022 February 17th, 2022 still waiting for a fix for this. With such a large population of people utilizing darkmode you would think this would be an urgent priority. I thought I would outsmart the glitch by selecting a #121212 Dark Grey color to match gmail's dark mode, but when I tested it, the color flipped back to a light grey/off-white! Something is amiss with their dynamic response in the background color coding... jtoffic 1 Link to comment
NishaCN Posted March 4, 2022 Share Posted March 4, 2022 Has anyone found anything since Feb? CoorlasArchitecture and jtoffic 2 Link to comment
DaysWithColor Posted March 5, 2022 Share Posted March 5, 2022 (edited) Yikes, wow. This is still a problem when using dark mode in iOS 3rd party email apps (like Gmail). It has been resolved -- best I can tell -- in other dark mode scenarios. Just sent a client's email blast out to about 500 recipients. Here's hoping that only a couple are using dark mode with Gmail. Because... it looks awful. Can ya' fix this, Squarespace? Edited March 5, 2022 by DaysWithColor CoorlasArchitecture 1 Link to comment
jtoffic Posted May 9, 2022 Share Posted May 9, 2022 Jesus. They still haven't fixed this??? This is insane. My emails look like shit in dark mode. Why am I paying for this. CoorlasArchitecture 1 Link to comment
booksbyadrian Posted May 18, 2022 Share Posted May 18, 2022 Any fixes? This is unacceptable. CoorlasArchitecture 1 Link to comment
CoorlasArchitecture Posted May 19, 2022 Share Posted May 19, 2022 (edited) The last time I was in direct contact with a SS rep, they said they were aware of this issue and it had been elevated as a critical task for inhouse engineers... but apparently 'critical' means nothing in this case. Edited February 10 by CoorlasArchitecture Link to comment
ColinGorini Posted June 11, 2022 Share Posted June 11, 2022 My site appears nicely in dark mode exactly how I want it, but inverts to an ugly off-brand color scheme in light mode. I've invested countless minutes and dollars into starting up my Newsletter and it's hurting me! Is there any solution? Link to comment
Doktor_Conundrum Posted August 23, 2022 Share Posted August 23, 2022 I am having the same problem as well, but it didn't occur to me that it was because of choosing Dark mode. Hello Squarespace, do you see this thread??? Link to comment
kteens Posted August 31, 2022 Share Posted August 31, 2022 This was just brought to my attention by a subscriber as well — I've sent out a bunch of emails already and had no idea. Seeing how long this has been in the queue, I'm going to have to look at email newsletter alternates. Dark mode is ubiquitous now. Link to comment
TWTVal Posted November 4, 2022 Share Posted November 4, 2022 It's November 2022 and this problem is STILL happening. What is the point of paying for these email campaigns if my customers cannot get the whole feel of my brand? Squarespace, please do something! Link to comment
Bea86 Posted November 8, 2022 Share Posted November 8, 2022 Has anyone actually spoken to Squarespace this is soooooooo baaaaddddddd!!!! Link to comment
sbstn111 Posted November 28, 2022 Share Posted November 28, 2022 Might as well bump this thread in hopes it keeps getting attention. Dark Mode and the GMail app is really messing with my background colors. Link to comment
poidivision Posted December 17, 2022 Share Posted December 17, 2022 Well over a year and a half since the original post and this is still unresolved which is insane. Link to comment
crt9945 Posted February 4 Share Posted February 4 Same issue, SS need to get on the ball with this. I'm gonna switch to a competitor that DOES have this issue solved. Link to comment
Arperjan Posted February 25 Share Posted February 25 How on earth is this still an issue? I was hoping for a fix since I encountered the issue last year. Still waiting... Link to comment
Eugen Posted March 17 Share Posted March 17 It's been two years since the initial posting. Any chance that this will be resolved, squarespace? Link to comment
hansiel Posted March 29 Share Posted March 29 Any word on this? I'm still experiencing the same issue. It should look like this: But in dark mode it changes into a nasty green: Link to comment
bmg Posted April 14 Share Posted April 14 WTF?!?! I guess all the blasts have to be black and white or otherwise severely simplified until this is fixed? hoist-house 1 Link to comment
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