Email section colors invert in dark mode

Hi all !

So I am creating blast email templates to send to my contact lists, where I choose a specific color for my section background (let's say, green). It looks great and all, but when someone receives it on their phone or tablet, and their dark mode is turned on, then the background color inverts and it looks really bad.

Is there a way to force the background color on any devices?

Thank you so much for the help!

Hi there,

Did you ever find a solution this? I'm having the same problem and can't seem to find a clear answer.

Thanks so much!

No I haven't found a solution... It seems like they haven't worked around that problem yet.

February 17th, 2022 still waiting for a fix for this. With such a large population of people utilizing darkmode you would think this would be an urgent priority. I thought I would outsmart the glitch by selecting a #121212 Dark Grey color to match gmail's dark mode, but when I tested it, the color flipped back to a light grey/off-white! Something is amiss with their dynamic response in the background color coding... 

Has anyone found anything since Feb? 

Yikes, wow. This is still a problem when using dark mode in iOS 3rd party email apps (like Gmail). It has been resolved -- best I can tell -- in other dark mode scenarios.

Just sent a client's email blast out to about 500 recipients. Here's hoping that only a couple are using dark mode with Gmail. Because... it looks awful.

Can ya' fix this, Squarespace?

Jesus. They still haven't fixed this??? This is insane. My emails look like shit in dark mode. Why am I paying for this. 

Any fixes? This is unacceptable.

The last time I was in direct contact with a SS rep, they said they were aware of this issue and it had been elevated as a critical task for inhouse engineers... but apparently 'critical' means nothing in this case.

My site appears nicely in dark mode exactly how I want it, but inverts to an ugly off-brand color scheme in light mode. I've invested countless minutes and dollars into starting up my Newsletter and it's hurting me! Is there any solution?

I am having the same problem as well, but it didn't occur to me that it was because of choosing Dark mode.

Hello Squarespace, do you see this thread???

This was just brought to my attention by a subscriber as well — I've sent out a bunch of emails already and had no idea. Seeing how long this has been in the queue, I'm going to have to look at email newsletter alternates. Dark mode is ubiquitous now. 

It's November 2022 and this problem is STILL happening. What is the point of paying for these email campaigns if my customers cannot get the whole feel of my brand? Squarespace, please do something!

Has anyone actually spoken to Squarespace this is soooooooo baaaaddddddd!!!!

Might as well bump this thread in hopes it keeps getting attention. Dark Mode and the GMail app is really messing with my background colors.

Well over a year and a half since the original post and this is still unresolved which is insane.

Same issue, SS need to get on the ball with this. I'm gonna switch to a competitor that DOES have this issue solved.

How on earth is this still an issue? I was hoping for a fix since I encountered the issue last year. Still waiting...

It's been two years since the initial posting.

Any chance that this will be resolved, squarespace? 

Any word on this? I'm still experiencing the same issue.

It should look like this:

But in dark mode it changes into a nasty green:

WTF?!?! I guess all the blasts have to be black and white or otherwise severely simplified until this is fixed?

As of June 2023 this is still an issue, at least with gmail. My brand colors change automatically if gmail is in dark mode and I have no way to edit them. Very frustrating. @Squarespace Guru @squarespace_developer Someone please fix this issue!! 

Just wanted to add to this thread here as an update that I am having the same issue. This is an iphoneSE with and without dark mode on, in the Gmail app. 

I am going to create a new image for my logo that includes the dark background, as a work-around for this issue for now. The rest of the email is still readable, just with the colors inverted. 

- Laura Hansen

www.laurahansen.art 

Still not fixed! Honestly thinking about switching from Squarespace at this point. A massive oversight and can make some emails look completely awful in dark mode whereas they are seamless in the email editor.

Very disappointed this is still an issue 2 years later with 0 response from Squarespace on this thread... 

Hi everyone!

It's Oct 2023 and this issue is still happening. I sent a test email to myself before our gothic-based brand launch, and it appeared with white backgrounds and white text...glad I caught it! Since Squarespace doesn't seem to care about this issue, I wanted to chime in with some recent experience and thought on Wix!

I've been using Wix and Squarespace, each for different marketing clients. Wix allows you to do much more as far as visual marketing is concerned. Its commerce space, and it's platform as a whole isn't as organized and perhaps intuitive as Squarespace. But it does get the job well enough that if you're running a basic commerce site, Wix creative flexibility in marketing features and its site builder outweighs Squarespace's commerce features. I create email campaigns and event pages pretty smoothly. I definitely recommend at least checking it out if this glitch also ruins a lot of your marketing branding.