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Basically all video on Squarespace websites...

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All videos I try to use on my website start out blurry/pixelated. Is this a common thing or...? 
I know how to make videos small on size and have a fast internert connection, so that´s not it. And videos seem to turn to normal always at the same spot, after 3-4 sec. 

Any solution to this?? Squarespace been my go-to website, but this issue makes me start thinking new service providers and I can´t recommend SP to my clients who want video on their site.

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