How do I see 'All Subscriptions' at a glance?

Site URL: http://www.littleloaves.je

Afternoon, 

I offer a Monthly subscription which is currently not visible on the website as I am not taking new subscribers currently. 

I need to figure out out of the numerous orders that I have, which are subscriptions and which are not in a non time consuming way. Does anyone know a way of doing this as at the moment I just have a long list of orders, some of which are subscriptions and many others are non-subscription orders. 

Thanks in advance! 

15 hours ago, paul2009 said:

I entirely agree!

Subscription products have been available on Squarespace since 2018, yet it still isn't possible to show a list of subscribers! This feature is desperately needed by store owners who have subscription products. 

Right now, you cannot get a list of active subscribers!

You can only check whether a customer has an active subscription by drilling into each customer's details individually, as follows:

1. Click Profiles > Customers.
2. Click the customer that you want to check.
3. Click Customer details.
4. Click the Recurring tab. You'll then be able to see their subscription details. 

I have already requested this feature, as I think it is long overdue.

To add to the requests for this feature, please open a support ticket with Customer Care as this is how Squarespace collate feature requests.

 

Thanks for the update, I really appreciate it. As you suggested, I've just sent a complaint through to customer service. The issue I have is that operationally this is wasting so much time. So much so, that I am having to contemplate whether I stay with Squarespace or look for another provider, which I really don't want to do 😞

1 hour ago, hdocker said:

I am having to contemplate whether I stay with Squarespace or look for another provider, which I really don't want to do

I'll be really interested to know how you get on.

The challenge is that although there are some excellent third party services for subscription products, they don't usually include many other 'standard' features that we take for granted on Squarespace.

Any update on this? I'm starting to regret using Squarespace for my Subscription-based company...

5 minutes ago, zillyparty said:

Any update on this?

Squarespace haven't made any changes to the way subscriptions are managed since the previous posts in 2021.