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ApplePay Option Is Not Shown On My Site

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Not sure if you fixed this - came across your question when I was having the same issue. Since found out that the user must be using Safari on an iOS device in order to see Apple Pay as an option :). So you won't see it on Chrome or Firefox for example even if it is enable on your site.

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  • 4 months later...
8 hours ago, Martagf said:

i see you managed to fix the issue as I can see the Apple Pay option. Would you mind sharing how, since I’m facing the same issue?

The option to pay with Apple Pay is only visible when you are using Stripe to process payments and the customer:

  • has set up Apple Pay on their device.
  • is using Safari on iOS 10 or above.
  • is purchasing physical or service products; it is not possible for customers to purchase subscription products or memberships using Apple Pay.

For more information, see Accepting Apple Pay.

About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥.
Work: I founded and run SF.DIGITAL, building Squarespace Extensions to supercharge your commerce website. 
Content: Views and opinions are my own. Links in my posts may refer to SF.DIGITAL products or may be affiliate links.
Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee is optional.

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Hey @Paul2009 (i'm martagf)

Thanks for your answer! I have already spoke to support and they don't seem to have an answer for what's going on with my site. I meet all requirements (and I was successfully using Apple Pay in the past on this site). In fact, I can see the default apple pay option for the above user @satorirhode https://www.satorirhode.squarespace.com but can't see it on mine, using the same device https://www.nomadkitchenvlc.com/

 

Thanks 🙂

 

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  • Solution
1 hour ago, MartaNomad said:

I have already spoke to support and they don't seem to have an answer for what's going on with my site. I meet all requirements (and I was successfully using Apple Pay in the past on this site).

I couldn't view your site earlier but now that I can, I'll explain. It's because you've added Local Pickup to the Checkout:

local-pickup-spanish.thumb.png.f133f3146e4125fa6d1d190bc5cb7e9c.png

local-pickup-no-apple-pay.thumb.png.f9f898a102742ff74b33ce0dc6a9a083.png

Local pickup is very new and doesn't yet integrate with Apple Pay so, when you added this feature, the Apple Pay feature was temporarily removed.

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About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥.
Work: I founded and run SF.DIGITAL, building Squarespace Extensions to supercharge your commerce website. 
Content: Views and opinions are my own. Links in my posts may refer to SF.DIGITAL products or may be affiliate links.
Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee is optional.

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