Jump to content

How To Restrict PO Boxes as Addresses

Recommended Posts

On our online store we will only be using UPS to ship, curious to know if there is a way to restrict PO Boxes as Addresses through a setting in Squarespace or is it possible to use code somehow. Maybe setup a condition - "Does Not Equal" and value would be po box,p.o. box,p.o box,po. box,pobox,p.o.box,p.obox,po.box, post office box.

Another scenario I've been researching is to maybe connect shopify on the back end and use one of their apps like in this article here

any information would be appreciated

Thanks!

M

Link to comment
  • Replies 1
  • Created
  • Last Reply

Top Posters In This Topic

Popular Days

Top Posters In This Topic

3 hours ago, MPX said:

curious to know if there is a way to restrict PO Boxes as Addresses

This is not possible on the Squarespace platform. There is no such feature, and code cannot be added to change the checkout page (due to the security requirements for payments).

As a workaround, you could consider adding a Custom Checkout Form that explains that packages are shipped by UPS and mailboxes are not supported. You could use a required checkbox asking customers to confirm they have not added a PO Box.

You can contact Squarespace Customer Care to request a feature, but to set your expectations, it usually takes years for these to be delivered. 

Edited by paul2009

About: Squarespace Circle Leader since 2017. I value honesty, transparency, diversity and great design ♥.
Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™. 
Content: Links in my posts may refer to SF Digital products or may be affiliate links.

Catch up on all the release notes and announcements 2023 [for Circle members only]. There's a public version here too!
If I helped, you can thank me by clicking one of the emojis below. If you prefer, you can buy me a coffee.
Improve your online store with our extensions.

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

×
×
  • Create New...

Squarespace Webinars

Free online sessions where you’ll learn the basics and refine your Squarespace skills.

Hire a Designer

Stand out online with the help of an experienced designer or developer.