Change Email for Orders Coming In

Hey friends,

I'm trying to figure out how to change the email I receive orders to without changing my Squarespace login. I have multiple Squarespace sites, so it's important for the orders coming in to go to their associated email addresses.

Presently they're going to the email I use to log in to Squarespace. I need them to go to a different email for order fulfillment, but I can't seem to figure out how to change this. I've checked in the Commerce section, in the store...I can't find where to update this information.

Thanks in advance. 🙂

Not the exact answer you wanted, but you could try auto-forwarding from that email address. In gmail it's under Settings > Forwarding/POP.

On 2/22/2021 at 10:48 PM, Meaganp said:

Hey friends,

I'm trying to figure out how to change the email I receive orders to without changing my Squarespace login. I have multiple Squarespace sites, so it's important for the orders coming in to go to their associated email addresses.

Presently they're going to the email I use to log in to Squarespace. I need them to go to a different email for order fulfillment, but I can't seem to figure out how to change this. I've checked in the Commerce section, in the store...I can't find where to update this information.

Thanks in advance. 🙂

getzerolikes is right, you can filter the emails and forward them into the correct email  account

Inviting yourself a new contributor with a different email address doesn't work, SS doesn't deliver the email invite and when manually sending the invite URL, SS says you already have permission. There is no way to do what the original question is and SS recommends you not use a custom email from Google Workspace (name@domainurl.com) anyway. So all our orders and communications for both SS sites go to the same email.