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Change Email for Orders Coming In

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Hey friends,

I'm trying to figure out how to change the email I receive orders to without changing my Squarespace login. I have multiple Squarespace sites, so it's important for the orders coming in to go to their associated email addresses.

Presently they're going to the email I use to log in to Squarespace. I need them to go to a different email for order fulfillment, but I can't seem to figure out how to change this. I've checked in the Commerce section, in the store...I can't find where to update this information.

Thanks in advance. 🙂

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On 2/22/2021 at 10:48 PM, Meaganp said:

Hey friends,

I'm trying to figure out how to change the email I receive orders to without changing my Squarespace login. I have multiple Squarespace sites, so it's important for the orders coming in to go to their associated email addresses.

Presently they're going to the email I use to log in to Squarespace. I need them to go to a different email for order fulfillment, but I can't seem to figure out how to change this. I've checked in the Commerce section, in the store...I can't find where to update this information.

Thanks in advance. 🙂

getzerolikes is right, you can filter the emails and forward them into the correct email  account

Greeting, it's BeyondSpace, I am Squarespace dev focus on provide solutions to enhance feature that squarespace.com can't provide.
Feel free to check my current Squarespace Plugins Developement: Enable Pinch/Zoom on lightbox, Delivery Date Picker, Keyword Highlighter
If you find my answer fit your need, let's leave a like or upvote so others with the same issue can find their solution. Thank you

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  • Solution

You can invite the email address to be a contributor with the Store Manager  privilege.

1009197404_storemanager.thumb.png.3e874fc4f773a2dde57dd481ffa799d7.png

Then once the invite has been accepted log in to https://account.squarespace.com/ with the email account and set up the notifications to send Store Notifications.

491664161_ScreenShot2021-02-27at10_50_16PM.thumb.png.330416bb894071ad1bed5e5ab347c168.png

Find my contributions useful? Please like, upvote, mark my answer as best , and see my profile. Thanks for your support!

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  • 11 months later...

Inviting yourself a new contributor with a different email address doesn't work, SS doesn't deliver the email invite and when manually sending the invite URL, SS says you already have permission. There is no way to do what the original question is and SS recommends you not use a custom email from Google Workspace (name@domainurl.com) anyway. So all our orders and communications for both SS sites go to the same email.

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