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Am I correct you cannot change templates on an existing account?

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Which version of Squarespace is your site using? Which version you are using will determine how we answer.

Please see SQSP FAQ: Squarespace Versions, Explained.

Find my contributions useful? Please like, upvote, mark my answer as the best ( solution ), and see my profile. Thanks for your support! I am a Squarespace ( and other technological things ) consultant open for new projects.

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