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Commerce App adding random numbers to Australia Post tracking numbers

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Site URL: https://www.spinifexskateboards.com/

When my client scans their Australia Post tracking ID number (via QR code) using the iOS Commerce App, the app adds a random string of numbers to the tracking number. As Australia Post is accepted by Squarespace, this automatically becomes a clickable link, however, due to the random numbers being added, it breaks the URL link to the Australia Post website, so users cannot track their deliveries.

Has anyone else experienced this and resolved it? 

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1 hour ago, hayleighlynne said:

When my client scans their Australia Post tracking ID number (via QR code) using the iOS Commerce App, the app adds a random string of numbers to the tracking number.

Hi Hayleigh

It's not possible to scan QR codes with the Commerce App yet.

If a standard 2D bar code is not available, you can enter the tracking information in the order summary.

  If this helps you, please click "Like" below  ⬇️

 

About me: I'm Paul. A SQSP User for 18 yrs, I joined Circle when it launched in 2016 and have been a Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
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