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Setting up email only delivery for the digital products


Rhonald
Go to solution Solved by paul2009,

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9 hours ago, Rhonald said:

How do I prevent showing the digital files online and instead allow the digital files to be sent over emails only?

Can you explain why you want to do this?

sf-digital-signature-logo-email145.png.46606a2288a2847f44d81b9b7b58f3a5.png
Hi! I'm Paul, an independent Squarespace Consultant since 2007 and founder of SF Digital, building the features that Squarespace didn't include. Our mini-extensions allow you to pick dates in any format, show prices in other currencies, take orders without payment or improve your cartI value honesty, integrity, transparency and respect . Links in my posts may refer to SF Digital products or may be affiliate links.

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I want to offer digital downloads. I have created the product as digital, uploaded the compressed files, custom forms workflow and checkout process.

Now when someone completes the workflow, it provides the link to download directly (and also email with the download link). Is there a way to disable showing the download link and retain the download link via email?

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I understand your question, but I'm struggling to understand why you want to do this. 

When payment for a digital product is complete, the user can download it immediately using the onscreen link. This provides the best experience for the user if they want to access it now. If you remove this option, the user must open another app (or window) and potentially wait for the same link to be delivered by email.

Can you help me to understand?

sf-digital-signature-logo-email145.png.46606a2288a2847f44d81b9b7b58f3a5.png
Hi! I'm Paul, an independent Squarespace Consultant since 2007 and founder of SF Digital, building the features that Squarespace didn't include. Our mini-extensions allow you to pick dates in any format, show prices in other currencies, take orders without payment or improve your cartI value honesty, integrity, transparency and respect . Links in my posts may refer to SF Digital products or may be affiliate links.

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I want to make sure the customers enter a valid email for downloading some of the free product. When I let them download the products (free products are in exchange for a review within 30 days) directly (without validating their email), I have no way of contacting them for the review. However, if I provide download option to the product using an email, I can make sure I got the right email to contact them after few days (plus few marketing emails around tips to use my product) to get a review.

 

let me know if this makes sense.

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Thanks, that helps!

Whilst it isn't possible to remove the link, it should be possible to hide it from users.

If you run through the purchase process and provide us with a link to the order confirmation page, we should be able to provide you with the right CSS to do this.

sf-digital-signature-logo-email145.png.46606a2288a2847f44d81b9b7b58f3a5.png
Hi! I'm Paul, an independent Squarespace Consultant since 2007 and founder of SF Digital, building the features that Squarespace didn't include. Our mini-extensions allow you to pick dates in any format, show prices in other currencies, take orders without payment or improve your cartI value honesty, integrity, transparency and respect . Links in my posts may refer to SF Digital products or may be affiliate links.

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  • Solution

If you add the following LESS to Design > Custom CSS, it should have the effect that you want. Below is a screenshot of the confirmation page before and after the CSS is applied.

#confirmed-page {
  color: #2a2829;
  h1, p {
    color: #fff;
  }
  h3, a, div {
    display:none!important;
  }
}

 

akrogoniaios-order-confirmed.gif.4a824adc5973dadbff50079125660076.gif

Notes: This is specific to this site, due to the colors used. For other sites, the colors will need to be changed. 

  If this helps you, please click "Like" below  ⬇️

sf-digital-signature-logo-email145.png.46606a2288a2847f44d81b9b7b58f3a5.png
Hi! I'm Paul, an independent Squarespace Consultant since 2007 and founder of SF Digital, building the features that Squarespace didn't include. Our mini-extensions allow you to pick dates in any format, show prices in other currencies, take orders without payment or improve your cartI value honesty, integrity, transparency and respect . Links in my posts may refer to SF Digital products or may be affiliate links.

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