Setting up email only delivery for the digital products

Hello,

How do I prevent showing the digital files online and instead allow the digital files to be sent over emails only? Also, if there a way to extend the email expiry (currently its 24 hours).

9 hours ago, Rhonald said:

How do I prevent showing the digital files online and instead allow the digital files to be sent over emails only?

Can you explain why you want to do this?

I want to offer digital downloads. I have created the product as digital, uploaded the compressed files, custom forms workflow and checkout process.

Now when someone completes the workflow, it provides the link to download directly (and also email with the download link). Is there a way to disable showing the download link and retain the download link via email?

I understand your question, but I'm struggling to understand why you want to do this. 

When payment for a digital product is complete, the user can download it immediately using the onscreen link. This provides the best experience for the user if they want to access it now. If you remove this option, the user must open another app (or window) and potentially wait for the same link to be delivered by email.

Can you help me to understand?

I want to make sure the customers enter a valid email for downloading some of the free product. When I let them download the products (free products are in exchange for a review within 30 days) directly (without validating their email), I have no way of contacting them for the review. However, if I provide download option to the product using an email, I can make sure I got the right email to contact them after few days (plus few marketing emails around tips to use my product) to get a review.

let me know if this makes sense.

Thanks, that helps!

Whilst it isn't possible to remove the link, it should be possible to hide it from users.

If you run through the purchase process and provide us with a link to the order confirmation page, we should be able to provide you with the right CSS to do this.

Thanks, this is the link to the order confirmation page.

https://www.akrogoniaios.com/checkout/order-confirmed?oid=602713f2816e3f318786cae2&authCode=NjAyNzEzZjI4MTZlM2YzMTg3ODZjYWUyOjIwMjEtMDItMTJUMjM6NDk6MDYuMjg2WpjI_ZiEIDjUSM0gtN8xn0s84re7u9c4B54NVNiTH2mt

Also is there a way to template (e.g. bring more information about the product that is bought, or add instructions) tha page?

Also, is it possible to change the sender name on the order confirmation email from Squarespace to my company?

Hi Paul,

I will check in few hours and update. Appreciate your quick response.

Damn! It works like charm. Thanks Paul, appreciate it.