Jump to content

Setting up email only delivery for the digital products

Go to solution Solved by paul2009,

Recommended Posts

9 hours ago, Rhonald said:

How do I prevent showing the digital files online and instead allow the digital files to be sent over emails only?

Can you explain why you want to do this?

Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. 
Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links.
Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional.

Link to comment

I want to offer digital downloads. I have created the product as digital, uploaded the compressed files, custom forms workflow and checkout process.

Now when someone completes the workflow, it provides the link to download directly (and also email with the download link). Is there a way to disable showing the download link and retain the download link via email?

Link to comment

I understand your question, but I'm struggling to understand why you want to do this. 

When payment for a digital product is complete, the user can download it immediately using the onscreen link. This provides the best experience for the user if they want to access it now. If you remove this option, the user must open another app (or window) and potentially wait for the same link to be delivered by email.

Can you help me to understand?

Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. 
Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links.
Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional.

Link to comment

I want to make sure the customers enter a valid email for downloading some of the free product. When I let them download the products (free products are in exchange for a review within 30 days) directly (without validating their email), I have no way of contacting them for the review. However, if I provide download option to the product using an email, I can make sure I got the right email to contact them after few days (plus few marketing emails around tips to use my product) to get a review.

 

let me know if this makes sense.

Link to comment

Thanks, that helps!

Whilst it isn't possible to remove the link, it should be possible to hide it from users.

If you run through the purchase process and provide us with a link to the order confirmation page, we should be able to provide you with the right CSS to do this.

Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. 
Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links.
Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional.

Link to comment
  • Solution

If you add the following LESS to Design > Custom CSS, it should have the effect that you want. Below is a screenshot of the confirmation page before and after the CSS is applied.

#confirmed-page {
  color: #2a2829;
  h1, p {
    color: #fff;
  }
  h3, a, div {
    display:none!important;
  }
}

 

akrogoniaios-order-confirmed.gif.4a824adc5973dadbff50079125660076.gif

Notes: This is specific to this site, due to the colors used. For other sites, the colors will need to be changed. 

  If this helps you, please click "Like" below  ⬇️

Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. 
Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links.
Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional.

Link to comment
  • 2 years later...
On 2/13/2021 at 10:51 AM, paul2009 said:

If you add the following LESS to Design > Custom CSS, it should have the effect that you want. Below is a screenshot of the confirmation page before and after the CSS is applied.

#confirmed-page {
  color: #2a2829;
  h1, p {
    color: #fff;
  }
  h3, a, div {
    display:none!important;
  }
}

 

akrogoniaios-order-confirmed.gif.4a824adc5973dadbff50079125660076.gif

Notes: This is specific to this site, due to the colors used. For other sites, the colors will need to be changed. 

  If this helps you, please click "Like" below  ⬇️

Hey Paul, will this work universally on any site? id like to make it specifically for the free products. but site wide is better than not.

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

×
×
  • Create New...

Squarespace Webinars

Free online sessions where you’ll learn the basics and refine your Squarespace skills.

Hire a Designer

Stand out online with the help of an experienced designer or developer.