DavidCharles Posted February 10, 2021 Share Posted February 10, 2021 SLL does not seem to be active on a website I manage. The domain is registered with 1&1 Ionos - and they appear to charge for SSL. Question is, should Squarespace's SSL override this, or does the client have to purchase the SSL "bolt on" from 1&1? Link to comment
derricksrandomviews Posted February 11, 2021 Share Posted February 11, 2021 (edited) What is the domain? I have had this issue with Ionos before. The SSL took a while to propagate after I pointed the domain to Squarespace. Edited February 11, 2021 by derricksrandomviews Link to comment
paul2009 Posted February 11, 2021 Share Posted February 11, 2021 21 hours ago, DavidCharles said: Question is, should Squarespace's SSL override this, or does the client have to purchase the SSL "bolt on" from 1&1? The SSL service is completely independent of your domain provider's offerings. When your domain's DNS settings (A, CNAME and so on) have taken effect (it can take 10 minutes to 72 hours) then you should be able to enable SSL within Squarespace. If it's not working, get in touch with Squarespace Customer Care as they can logon to your site to troubleshoot. About: SQSP User for 17 yrs. Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF Digital, building Squarespace Extensions to supercharge your commerce website. Content: Links in my posts may refer to SF Digital products or may be affiliate links. If my advice helped, you can thank me by clicking one of the feedback emojis below. I love coffee too. Link to comment
DavidCharles Posted February 11, 2021 Author Share Posted February 11, 2021 (edited) OK thanks both. I reconnected the domain yesterday so I'll give it a few days to propagate and see what happens. 👍🏼 Edited February 11, 2021 by DavidCharles Link to comment
derricksrandomviews Posted February 14, 2021 Share Posted February 14, 2021 You can check an ssl cerificate here: https://www.sslshopper.com/ssl-checker.html Link to comment
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