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I’d like to link to an external store. How do I do that?

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Please post the URL for the page with the button on your site.

If your site is not public please set up a site-wide password, if you've not already done so. Post the password here.

We can then take a look at your issue.

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44 minutes ago, mothershippaddlesports said:

That sounds super sketchy. 

Rest assured, you aren't being asked for your logon password!

Questions are easier to answer when we have a link to your site. If your site isn't live yet, the community will only be able to use a link if you set a public password (not a user password) and share it with us. Adding a public password won't affect the security of the site. The support article that I've linked provides more information.

About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥.
Work: I founded and run SF.DIGITAL, building Squarespace Extensions to supercharge your commerce website. 
Content: Views and opinions are my own. Links in my posts may refer to SF.DIGITAL products or may be affiliate links.
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