levijoseph Posted February 8, 2021 Share Posted February 8, 2021 Site URL: http://tremblaysweetshop.com A few weeks ago we had an issue with orders not showing up on the "orders" page and now it's happening again. I navigate to commerce, then orders, and the page is blank. I can choose between all orders, pending orders, and fulfillfed orders. All 3 options are blank. Also, I cannot type in the "search pending orders" field. My mouse doesn't even transform into the "caret" when I hover over it. All morning I have been able to access pending orders and mark them off as fulfilled. I can view orders from my email in the meantime, but I like to be able to mark them as fulfilled from my actual website. I tried clearing browsing history and cookies and I also tried checking my orders from Firefox and still had the same issue. Last time this happened the issue seemed to resolve itself overnight. I would appreciate any insight on this--thank you! Link to comment
tuanphan Posted February 9, 2021 Share Posted February 9, 2021 Hi. YOu should contact Squarespace Customer Care for this. Email me if you have need any help (free, of course.). Answer within 24 hours. Or send to forum message Contact Customer Care - Learn CSS - Buy me a coffee (thank you!) Link to comment
Recommended Posts
Archived
This topic is now archived and is closed to further replies.