zep Posted February 4, 2021 Share Posted February 4, 2021 Hi, First time posting! So my issue is that my vimeo videos from a vimeo basic plan aren't working in the regular video blocks functionality. I'm getting this notification: "You must have a Vimeo Plus plan or higher to add a background video from Vimeo." I've read up on the support pages, and I'm pretty sure this should only be an issue for background videos, not for regular video blocks. To be clear: I'm not trying to use background video, just regular blocks on a page. I used to be able to use the basic vimeo account, and when I try to edit video blocks that already contain videos from my basic account, they suddenly stop working. I am thus unable to edit my page the way I like. Any help would be greatly appreciated. Link to comment
tuanphan Posted February 6, 2021 Share Posted February 6, 2021 Have you solved this yet? Email me if you have need any help (free, of course.). Answer within 24 hours. Or send to forum message How to: Setup Password & Share url - Insert Custom CSS - Page Header - Upload Custom Font - Upload File - Find Block ID - Contact Customer Care Link to comment
mattricht Posted February 7, 2021 Share Posted February 7, 2021 Having same issue! Have never had a problem adding video blocks before from Vimeo Basic plan. Now when I paste in the link it sends this: Link to comment
paul2009 Posted February 7, 2021 Share Posted February 7, 2021 It’s a bug. See my earlier post: mattricht 1 About: Squarespace Circle Leader since 2017. I value honesty, transparency, diversity and great design ♥.Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™. Content: Links in my posts may refer to SF Digital products or may be affiliate links. Catch up on all the release notes and announcements 2023 [for Circle members only]. There's a public version here too!If I helped, you can thank me by clicking one of the emojis below. If you prefer, you can buy me a coffee.Improve your online store with our extensions. Link to comment
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