Enforce postal/zipcode at checkout

Hi there,

We have a Squarespace site with ShipStation integration. We're noticing a few orders not come through and they all appear to be lacking a zip/postal code. Apparently ShipStation won't sync orders without zip/postal codes.

I noticed the postal codes are _optional_ on our Squarespace checkout screen. Is there a way to enforce this so it is required? I can't see it in the Squarespace settings.

Thanks in advance.

We're running into this as well, it causes issues with our shipping/fulfilment software.

This is a challenge when building a checkout for worldwide use when not every country has zip codes.

Unfortunately, this is one of a number of things that you cannot enforce at the checkout and, because the checkout page is locked, only Squarespace can fix this. This forum is not routinely monitored for product feature requests so, on behalf of everyone this affects, please ensure you raise a feature request by opening a ticket through Customer Care. They'll document your feedback and share it with the appropriate team.
 

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