neschall Posted February 3, 2021 Share Posted February 3, 2021 hey people of Squarespace, I am wondering if there is a way to custom the donation box check-out screen? Currently there is first the email and only afterwards the contribution. However we believe that this might effect conversion rate. Is someone able to help? Perhaps with a custom code? Thank you very much! Link to comment
paul2009 Posted February 3, 2021 Share Posted February 3, 2021 There's nothing you can do about the Squarespace checkout because it is not customisable. The checkout prompts for the email address first so that users on the Advanced Commerce plan can track abandoned transactions and attempt to recover these with follow-up emails. You can however accept donations without using the checkout by adding the code for a direct payment form. These donations will not be tracked in Squarespace analytics and the donors will not be recorded in Squarespace Accounts, but it is possible. The method will depend on which payment provider you are using. If this helps you, please click "Like" below ⬇️ About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥. Work: I founded and run SF.DIGITAL, building Squarespace Extensions to supercharge your commerce website. Content: Views and opinions are my own. Links in my posts may refer to SF.DIGITAL products or may be affiliate links. Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee is optional. Link to comment
neschall Posted February 3, 2021 Author Share Posted February 3, 2021 Hi @paul2009, Thanks so much for your response! That sounds like a good compromise! Could you share the custom code for using Stripe checkout? Thank you, Anne Link to comment
paul2009 Posted February 3, 2021 Share Posted February 3, 2021 On 2/3/2021 at 3:23 PM, neschall said: Could you share the custom code for using Stripe checkout? To do this with Stripe you can use a third-party form which you'll add to your page with a Code Block. There are a number of options available. Here are some examples: Jotform using Stripe https://donorbox.org/stripe-donations https://donately.com/ About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥. Work: I founded and run SF.DIGITAL, building Squarespace Extensions to supercharge your commerce website. Content: Views and opinions are my own. Links in my posts may refer to SF.DIGITAL products or may be affiliate links. Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee is optional. Link to comment
erollins Posted March 11, 2021 Share Posted March 11, 2021 Hi Anne Did you ever find a solution to this? I am looking for something similar...? Thanks Emily Link to comment
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