neschall Posted February 3, 2021 Share Posted February 3, 2021 hey people of Squarespace, I am wondering if there is a way to custom the donation box check-out screen? Currently there is first the email and only afterwards the contribution. However we believe that this might effect conversion rate. Is someone able to help? Perhaps with a custom code? Thank you very much! Link to comment
paul2009 Posted February 3, 2021 Share Posted February 3, 2021 There's nothing you can do about the Squarespace checkout because it is not customisable. The checkout prompts for the email address first so that users on the Advanced Commerce plan can track abandoned transactions and attempt to recover these with follow-up emails. You can however accept donations without using the checkout by adding the code for a direct payment form. These donations will not be tracked in Squarespace analytics and the donors will not be recorded in Squarespace Accounts, but it is possible. The method will depend on which payment provider you are using. If this helps you, please click "Like" below ⬇️ About: Squarespace Circle Leader since 2017. I value honesty, transparency, diversity and great design ♥.Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™. Content: Links in my posts may refer to SF Digital products or may be affiliate links. Catch up on all the release notes and announcements 2023 [for Circle members only]. There's a public version here too!If I helped, you can thank me by clicking one of the emojis below. If you prefer, you can buy me a coffee.Improve your online store with our extensions. Link to comment
neschall Posted February 3, 2021 Author Share Posted February 3, 2021 Hi @paul2009, Thanks so much for your response! That sounds like a good compromise! Could you share the custom code for using Stripe checkout? Thank you, Anne Link to comment
Solution paul2009 Posted February 3, 2021 Solution Share Posted February 3, 2021 13 minutes ago, neschall said: Could you share the custom code for using Stripe checkout? To do this with Stripe you can use a third-party form which you'll add to your page with a Code Block. There are a number of options available. Here are some examples: https://www.jotform.com/stripe/ https://donorbox.org/stripe-donations https://donately.com/ About: Squarespace Circle Leader since 2017. I value honesty, transparency, diversity and great design ♥.Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™. Content: Links in my posts may refer to SF Digital products or may be affiliate links. Catch up on all the release notes and announcements 2023 [for Circle members only]. There's a public version here too!If I helped, you can thank me by clicking one of the emojis below. If you prefer, you can buy me a coffee.Improve your online store with our extensions. Link to comment
erollins Posted March 11, 2021 Share Posted March 11, 2021 Hi Anne Did you ever find a solution to this? I am looking for something similar...? Thanks Emily Link to comment
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