dhtomlinson12345 Posted February 2, 2021 Share Posted February 2, 2021 Site URL: http://theoptionalfacts.com Hi there, I am trying to add a PDF to my site. I have tried to have it open as a new window...that doesn't work. I also want the PDF to be downloadable. I cannot figure out how to do this. I have watched so many videos...all say the same thing, and I have followed the directions. It just does not work. Can anyone help, please. The PDF is the Untold Stories of History. Thanks, Dave Link to comment
MaryPhilip_ Posted February 5, 2021 Share Posted February 5, 2021 An easy way around this is to have the pdf on Dropbox and make it a downloadable link following the steps in the article below: https://help.dropbox.com/files-folders/share/force-download Hi 👋 I'm a Squarespace Expert Member, Circle Member & only Squarespace Authorised Trainer in Scotland. Check out my portfolio at Mary Philip. Hit the little 👍 if I've helped. Link to comment
JTK Posted February 15, 2021 Share Posted February 15, 2021 Is there another way around this? I'm building a blog and as one of my blog posts I want to give readers the option to download a PDF right there on my site. I am also using this as a way to help drive traffic to my site. Link to comment
derricksrandomviews Posted February 15, 2021 Share Posted February 15, 2021 (edited) You simply create a file link, which can be text, button, or image. Directions and the video guide are here: https://support.squarespace.com/hc/en-us/articles/205813928-Uploading-and-managing-files Edited March 12, 2023 by derricksrandomviews ShortAngryViking 1 Link to comment
paz Posted March 11, 2021 Share Posted March 11, 2021 @derricksrandomviews, I believe I have followed the steps listed in your link, but when testing the PDF for download, it does not work. I'm working on a trial site not yet live — does trial site have anything to do with not being able to download the PDF? Link to comment
tuanphan Posted March 12, 2021 Share Posted March 12, 2021 15 hours ago, paz said: @derricksrandomviews, I believe I have followed the steps listed in your link, but when testing the PDF for download, it does not work. I'm working on a trial site not yet live — does trial site have anything to do with not being able to download the PDF? Have you solved it yet? Email me if you have need any help (free, of course.). Answer within 24 hours. Or send to forum message Contact Customer Care - Learn CSS - Buy me a coffee (thank you!) Link to comment
paz Posted March 12, 2021 Share Posted March 12, 2021 @tuanphan, not yet solved. I received a reply from Support with a couple of options and will be working on it later today. Link to comment
paz Posted March 18, 2021 Share Posted March 18, 2021 Problem solved! I received another screen recording from tech support for this procedure. https://share.squarespace.com/nOulxR5b What is more obvious in this screen recording is that I must select the PDF file that I've uploaded and a check will appear next to it (see attached screenshot — the check is next to the cursor). Unless the PDF is selected with the check mark appearing, the link will not work when saved. There could be more emphasis on the support video on selecting and the check mark appearing. It appears other designers are running into the same problem. Link to comment
KDalman Posted March 11, 2023 Share Posted March 11, 2023 Hello, Does anyone know why only the first page of my file will download? The PDF contains 5 pages in the file. Are you only allowed to create downloadable files with just one page? Link to comment
paul2009 Posted March 11, 2023 Share Posted March 11, 2023 56 minutes ago, KDalman said: Does anyone know why only the first page of my file will download? Please check the uploaded file contains more than one page. The entire PDF file will be downloaded. About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥. Work: I founded and run SF.DIGITAL, building Squarespace Extensions to supercharge your commerce website. Content: Views and opinions are my own. Links in my posts may refer to SF.DIGITAL products or may be affiliate links. Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee is optional. Link to comment
KDalman Posted March 11, 2023 Share Posted March 11, 2023 Yes it contains 5 pages but only the 1st page downloads. I actually have 4 separate files doing the same thing. If I open the versions stored on my laptop they show all the pages. I upload those to Squarespace directly and when I download them from my website they all only show the first page. Link to comment
paul2009 Posted March 11, 2023 Share Posted March 11, 2023 17 minutes ago, KDalman said: Yes it contains 5 pages but only the 1st page downloads. Do you have a product installed that is allowing you to preview the PDF in the browser? These often have buttons that need to be clicked to move between pages. If not, please provide a link to the page or the PDF so that we can test it. About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥. Work: I founded and run SF.DIGITAL, building Squarespace Extensions to supercharge your commerce website. Content: Views and opinions are my own. Links in my posts may refer to SF.DIGITAL products or may be affiliate links. Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee is optional. Link to comment
KDalman Posted March 12, 2023 Share Posted March 12, 2023 Ok, thank you! Here's one of the links. https://www.herzoggsd.com/litter-weekly-medical-log-long-version Link to comment
paul2009 Posted March 12, 2023 Share Posted March 12, 2023 34 minutes ago, KDalman said: Here's one of the links When I open that PDF, it contains 8 pages 🙂 About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥. Work: I founded and run SF.DIGITAL, building Squarespace Extensions to supercharge your commerce website. Content: Views and opinions are my own. Links in my posts may refer to SF.DIGITAL products or may be affiliate links. Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee is optional. Link to comment
KDalman Posted March 12, 2023 Share Posted March 12, 2023 Thanks for checking. This one only shows 1 page and it's supposed to be 2 https://www.herzoggsd.com/litter-weight-chart-short This one is supposed to be 4 https://www.herzoggsd.com/litter-weight-chart-long And this one is supposed to be 5 pages https://www.herzoggsd.com/monthly-planner Link to comment
ShortAngryViking Posted April 2, 2023 Share Posted April 2, 2023 On 2/16/2021 at 9:49 AM, derricksrandomviews said: You simply create a file link, which can be text, button, or image. Directions and the video guide are here: https://support.squarespace.com/hc/en-us/articles/205813928-Uploading-and-managing-files Thanks Derek derricksrandomviews 1 Link to comment
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