help with downloadable PDF

Site URL: http://theoptionalfacts.com

Hi there,  I am trying to add a PDF to my site.  I have tried to have it open as a new window...that doesn't work.  I also want the PDF to be downloadable.  I cannot figure out how to do this.  I have watched so many videos...all say the same thing, and I have followed the directions.  It just does not work.

Can anyone help, please. The PDF is the Untold Stories of History.

Thanks,

Dave

An easy way around this is to have the pdf on Dropbox and make it a downloadable link following the steps in the article below: 

https://help.dropbox.com/files-folders/share/force-download

Is there another way around this? I'm building a blog and as one of my blog posts I want to give readers the option to download a PDF right there on my site. I am also using this as a way to help drive traffic to my site. 

You simply create a file link, which can be text, button, or image. Directions and the video guide are here:

https://support.squarespace.com/hc/en-us/articles/205813928-Uploading-and-managing-files

Thank you!

@derricksrandomviews, I believe I have followed the steps listed in your link, but when testing the PDF for  download, it does not work. I'm working on a trial site not yet live — does trial site have anything to do with not being able to download the PDF?

15 hours ago, paz said:

@derricksrandomviews, I believe I have followed the steps listed in your link, but when testing the PDF for  download, it does not work. I'm working on a trial site not yet live — does trial site have anything to do with not being able to download the PDF?

Have you solved it yet?

@tuanphan, not yet solved. I received a reply from Support with a couple of options and will be working on it later today. 

Problem solved! I received another screen recording from tech support for this procedure. 

https://share.squarespace.com/nOulxR5b 

What is more obvious in this screen recording is that I must select the PDF file that I've uploaded and a check will appear next to it (see attached screenshot — the check is next to the cursor). Unless the PDF is selected with the check mark appearing, the link will not work when saved. 

Hello, Does anyone know why only the first page of my file will download? The PDF contains 5 pages in the file. Are you only allowed to create downloadable files with just one page? 

56 minutes ago, KDalman said:

Does anyone know why only the first page of my file will download?

Please check the uploaded file contains more than one page. The entire PDF file will be downloaded.

Yes it contains 5 pages but only the 1st page downloads. I actually have 4 separate files doing the same thing. If I open the versions stored on my laptop they show all the pages. I upload those to Squarespace directly and when I download them from my website they all only show the first page. 

17 minutes ago, KDalman said:

Yes it contains 5 pages but only the 1st page downloads.

Do you have a product installed that is allowing you to preview the PDF in the browser? These often have buttons that need to be clicked to move between pages. 

If not, please provide a link to the page or the PDF so that we can test it.

Ok, thank you! Here's one of the links. https://www.herzoggsd.com/litter-weekly-medical-log-long-version

34 minutes ago, KDalman said:

Here's one of the links

When I open that PDF, it contains 8 pages 🙂

Thanks for checking. This one only shows 1 page and it's supposed to be 2 https://www.herzoggsd.com/litter-weight-chart-short

This one is supposed to be 4 https://www.herzoggsd.com/litter-weight-chart-long

And this one is supposed to be 5 pages https://www.herzoggsd.com/monthly-planner

On 2/16/2021 at 9:49 AM, derricksrandomviews said:

You simply create a file link, which can be text, button, or image. Directions and the video guide are here:

https://support.squarespace.com/hc/en-us/articles/205813928-Uploading-and-managing-files

Thanks Derek