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Domain Termination Email???

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Site URL: https://www.chelseaannestewart.com

Hi! This is the first time posting on this forum, but urgent feedback would be appreciated! I recently transferred my domain/portfolio to Squarespace from Wix, and I remember going through a checkout payment process but was wondering if anyone else has received an email like the screenshot attached? It looks like a scam and want advice on if this is a scam or authentic. Thank you!

Screen Shot 2021-01-20 at 7.51.31 PM.png

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After moving a domain for one of my sites, yes got the same kind of letter and a lot of phone calls from the hosting provider, took me awhile to get them to know we are not coming back so give it a rest. I have terminated a squarespace site too, and terminated a domain, because my customer passed away. Squarespace sent a couple of polite emails reminding me of payment due date, provided a grace period, and that was it. I deleted the site myself. Squarespace has class in my opinion.

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