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Donation Button not working

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  • 1 year later...

Hi everyone,

From the message shown in the image that SarahJM shared, it seems that the website hasn't been published yet. When a site is private, only site owners and contributors with login permissions can see it.

As a note, all trial sites are set to Private by default.

A site can be set to Public (paid sites only), Password Protected or Private under Settings > Site Availability. 

It's indeed weird that clicking on the login link shown in the image above would lead you to a 404 page, though. So we can take a closer look into that and/or for any further help you might need, please reach out to Squarespace Customer Support for personalized assistance. 

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